SBS is seeking a Service Desk Analyst to deliver customer-focused IT support across Windows, Mac, and SBS applications.
You will work within a close-knit team on a 24/7 rotating roster, supporting end-users and ensuring service levels are met.
A background in ITIL processes and willingness to work after-hours is essential.The role reports to the Technology Support Manager in SBS Technology, based in Sydney.
A strong customer-service mindset and transparent communication are required.
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📌 Service Desk Analyst — 24/7 It Support & Growth (Sydney)
🏢 SBS Australia
📍 Sydney
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