Focusing on Metso Processing Equipment, you will be responsible in playing a crucial part in performing and coordinating Field Service support relating to machines, sparesand wears, and providing customers with technical services in conjunction with sales.
In this position, you will report to the Service Manager.
This role will allow opportunitiesto gain experience and training on other Metso products and services.Main responsibilitiesProvide hands-on service work on Metso Mineral Processing Equipment in the field at various customer site.Provide technical liaison services between customers, product divisions and sales personnel.Perform technical evaluations and analyse equipment and machine component failures.Supervise and oversee projects on customer sites.Complete field machine inspections per global and customer procedures.Escalate questions and analysis to Technical Support and Engineering.Prepare post site visit reports, time sheets and expenses after site visits.Support warranty process and Root Cause Analysis (RCA) where applicable.Promote products and services to customersPromote Technical Support value add and support Technical Support TeamsIdentify equipment in the field at the customer site that is not in our installed base,



trigger data basic data input into CRA relevant Australian recognised trade qualification.Knowledge of Metso equipment advantageous.High-level fault-finding aptitude.Intermediate computer literacy in MS Office – Word and Excel.Must have current motor vehicle license.Must be physically fit and able to pass random medical and drug tests.Excellent communication and interpersonal skills.Ability to read and interpret electrical, pneumatic, hydraulic, and mechanical schematics.Ability to work away from home, for extended periods and extended hours, on weekends or as required.Clearly understand and competency in Risk management and safety rule compliance.Ability to travel within short notice.What's in it for youA work environment where safety is always the number one priority – both your physical and mental health is our priorityA competitive base salary reflective of your skills and experience with annual incentive programAdditional Annual Leave benefit for all permanent and maximum term employeesGender Neutral Paid Parental Leave of 18 weeks at full payPaid Volunteer Leave so you can give back to the local community or an organisation of your choiceActive Social Club and company wide social events as your social wellness is significant to usFamily focused events as your family forms part of our close-knit communityComprehensive medical benefits including discounted private health insurance for employees and immediate familyCompany provided Salary Continuance insurance coverCareer development & education assistance to further your technical and leadership ambitionsBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Field Service Engineer – Mineral Processing Equipment (Brisbane)
🏢 Metso
📍 Brisbane