Medical Devices: Customer Relations & Sales Support Brisbane

Medical Devices: Customer Relations & Sales Support Brisbane

07 Nov
|
Atlas Search + Select
|
Brisbane

07 Nov

Atlas Search + Select

Brisbane

Customer Relations & Sales Support – Medical DevicesCustomer Relations & Sales Support – Medical DevicesBrisbane - Monday–Friday, 8:30am–4:30pm (Free Parking available)An exciting opportunity has become available for a Sales & Customer Relations Support professional to join a growing medical device business operating within the implant sector.This is a varied, hands-on role combining customer service, sales support, order management and logistics, working closely with the Business Development Manager and wider sales team to ensure customers receive a high level of service and support.You will be dealing directly with practice managers and hospital procurement teams, handling customer enquiries, product queries, order requirements, while providing day-to-day support to the sales team.The role also includes picking and packing customer orders, stock management, receiving stock, coordinating couriers and tracking deliveries, with a small warehouse located within the office.You'll be joining a small, cooperative team where everyone is hands-on and contributes to getting the job done and supporting customers.
The business is looking for someone who is organised, reliable and customer-focused,



with excellent communication skills and the ability to take ownership of their work while working closely with others.Key responsibilities include:Providing exceptional customer service via phone and emailSupporting the Business Development Manager and Sales TeamHandling customer and product enquiriesProcessing customer orders, warranties, credits and consignmentsPicking, packing and dispatching customer ordersStock management, stocktakes and receiving replenishmentsCoordinating couriers and tracking deliveriesAbout you:Previous experience in customer service, sales support, administration or a similar roleStrong communication and phone skillsHighly organised with excellent attention to detailComfortable working in a small, hands-on teamMedical device, dental or healthcare experience would be highly regarded, but is not essentialA positive, flexible attitude and willingness to help wherever requiredThe opportunity:Brisbane-based officeMonday–Friday, 8:30am–4:30pmFree onsite parkingApproximately 5 minutes' walk to the train stationBus services approximately 2 minutes awaySmall, friendly and collaborative team environmentOpportunity to build your career within the medical device industryBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Medical Devices: Customer Relations & Sales Support Brisbane
🏢 Atlas Search + Select
📍 Brisbane

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