The values we live byHomeMade, Mable, Leap In!
And Mable Direct Are Entities Under The Attain Healthtech Group Of Companies.
While Our Companies Are Diverse, Three Similarities Bind UsWe exist to create lasting, positive change across the entire care and support sector - impacting more lives, elevating standards and shaping the future of careWe believe in technology as an enablerWe're driven by helping customers attain better outcomesThis position is part of the HomeMade team.About HomeMadeHomeMade is an approved aged care provider dedicated to improving its customers' lives by empowering older people to self-manage their service providers with the assistance of our clinical and customer support teams.Our transformative technology platform helps thousands of people retain choice and control by allowing them to create unique support plans that meet their specific needs and optimise their funds.By working at HomeMade, you can play a crucial role in helping older people maintain their independence and live fulfilling lives in their own homes.
You'll be joining a team that is passionate and dedicated to making a meaningful difference in the lives of others.To find out more, visit About The RoleAs our Community Relationship Manager, you'll be the face of HomeMade for our local community coordinators across Australia.
You'll be their go‐to person, their champion, and their trusted partner.
You'll help them deliver exceptional service coordination to Home Care Package recipients, and you'll help us grow a model that puts local people at the heart of aged care.Why this role?
Real impact - Your work directly shapes the quality of care older Australians receive.Variety - One week you're running a workshop, the next you're solving a complex case with our clinical team or supporting a business development meeting.A front-row seat to change - Help coordinators navigate the New Aged Care Act and shape how it's brought to life.Connection - Build real relationships with passionate people in communities across the country.Room to grow - Work with senior leaders on strategic initiatives as we scale.What Your Days Might Look LikeBuilding capacity and engagementVisit coordinators in person and connect virtually to understand what's working, what's hard, and how we can helpRun workshops and reviews that turn policy into practical, confident everyday practiceDesign and deliver a consistent training program, including a streamlined onboarding experience for current coordinatorsBe the first point of contact for coordinators, making sure they know how to get what they need from HomeMade's teams and feel at home using the HomeMade PortalGuide coordinators through the changes under the Current Aged Care Act, from updated policies and training to rolling out changes to customersProcess improvement and growthPartner with coordinators and internal teams to spot and implement improvementsHelp translate strategy into practical procedures and documents, then train coordinators to put them into actionSupport our senior manager with business development initiatives, such as lead sourcing, stakeholder meetings, agreement drafting and sales generationHelp scale our local community partner modelWhat You'll BringA genuine passion for creating a bright future for older AustraliansAn enthusiastic, can‐do attitude and a hunger to learn and growProven experience in relationship management, with a knack for building trust and lasting partnershipsExperience with home care recipients and funding in the aged care or community sector is preferable but not essential.Strong problem‐solving skills and the ability to find practical solutions that balance the needs of customers, communities and the organisationExcellent communication and influencing skills that inspire confidence and drive positive changeGreat time management and the ability to juggle multiple prioritiesExperience planning, delivering and overseeing local community initiativesA valid Australian driver's licence and a willingness to hit the road to regional and rural locationsExperience working with remote and regional communities is a bonus,



but not essential.The values we live byPut People FirstPeople and relationships matter most.Foster FreedomLife should be lived in a way that makes sense for you, without unnecessary controls or external restrictions.Do The Right ThingBe fair, honest, open, ethical, and transparent.Be BoldWith a vision to imagine and create a brighter future.Values we share as part of Attain HealthtechBreak New GroundWe simplify care with creativity and bold ideas.Make It MatterWe put people at the centre and create impact that improves lives.Own The OutcomeWe aim high, deliver excellence and drive results that last.Our BenefitsPower your careerLearn from industry experts, experienced leaders, and on-the-job opportunities.Access parental leaveGet 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.Work with flexibilityWe're a hybrid workplace, balancing time in the office with remote work.Flexi Leave DaysGet one extra paid leave day per quarter for what makes you happy.Take a floating public holidayAcknowledge a significant day your way with family and friends.Be rewardedCelebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.We are oneAs an organisation, we celebrate our diversity and welcome all people, regardless of their family responsibilities, ethnicity, faith, sexual orientation, or gender identity.
Aboriginal and Torres Strait Islander people are encouraged to apply.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
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📌 Relationship Manager - Community Partnerships (Western Australia)
🏢 Mable
📍 Western Australia