Our client is a global med tech company specialising in infection prevention, sterilisation, and contamination control solutions for healthcare industries.
They are seeking a Field Service Engineer to install, maintain, and support hospitals and healthcare providers across Brisbane.
This is a hands‐on, field‐based role that blends technical expertise with robust interpersonal and commercial acumen.This role is ideal for someone with a strong technical background and excellent interpersonal skills.
You'll be responsible for installing, validating, maintaining, and repairing medical equipment, liaising with healthcare professionals on site.Responsibilities include:Developing and executing technical service functions for sterilisers, washers, and endoscopy reprocessing equipmentPerforming equipment installations, preventive maintenance, validations, and field repairsProviding responsive customer support via site visits, phone, and emailDelivering in‐service sessions and supporting clinical trials to demonstrate product applicationsConducting user, application,



and technical training for healthcare staffLogging and managing product complaints in line with company proceduresAssisting with spare parts inventory and documentationMaintaining accurate records of preventive maintenance and troubleshooting activitiesManaging equipment and spares database, including tracking movement and repair statusDelivering high‐quality after‐sales support and building strong client relationshipsParticipating in on‐call duties as required, with flexibility for short‐notice assignmentsSkills & ExperienceRestricted Electrical license requiredMedical industry background preferred - experience in Endoscopy, Surgical, CSSD, or Sterilisation environments is highly desired.Minimum 2 years' experience in fault diagnosis and repair in medical devicesExperience with boiler, steam, air, water, and hydraulic systems is desirableStrong commercial acumen and people skillsStrong documentation and reporting skills in a highly regulated industryBENEFITSCompetitive salary + Incentive Compensation Plan (ICP) bonusCar allowance, fuel card, company expense card, phone, and laptopComprehensive onboarding and ongoing trainingAccess to a world‐class engineering knowledge baseWork‐life balance - the company assigns you your own sites based on your nearby location, with support to other sites when workload requires.Supportive team culture with ongoing personal and professional development
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📌 Field Service Engineer (Brisbane)
🏢 i-Pharm Consulting
📍 Brisbane