CMC Markets ANZ is seeking a Client Services Team Leader to oversee a team of up to 15 Customer Service Representatives in our Stockbroking division.
You'll coach, monitor performance and handle escalations across phone, email and live chat, driving solid client outcomes.You'll lead training, onboarding and process improvements while partnering with Workforce Planning to deliver a high-performing, compliant customer service function.
Five days in the office is typical.
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📌 Stockbroking Client Services Lead (Sydney)
🏢 CMC Markets ANZ
📍 Sydney
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