Drive customer growth.
Influence strategy.
Deliver commercial outcomes.We're looking for a commercially minded leader to join our team as a Customer Solutions Commercial Manager.In this role, you'll lead strategic customer solutions that support business growth, strengthen customer partnerships, and deliver meaningful commercial outcomes.
Working across Sales, Category, Supply Chain, Operations, Finance, IT, and Customer Care, you'll bring teams together to solve complex challenges and create value for both our customers and the business.This is a Full-time Permanent chance to make a real impact, influence key decisions, and help shape the future of our customer experience.What you'll be doing:Lead strategic customer solution initiatives from planning through to implementation (including spend consolidation, range optimisation and business case development)Processing large volumes of data with the ability to analysis and cut through to key insights and actionsInteract with customer stakeholders including procurement, purchasing, and inventory planning to recommend and drive actionManaging master data across Blackwoods and the customer to ensure accurate and timely onboarding and ongoing data alignmentControlling the data flow between internal teams from initiation to execution (managing the product execution lifecycle)Assess the commercial outcomes and recommend actions to improve outcomes for both Blackwoods and our customers (win/win)Manage risks, priorities, and project governance to ensure successful deliveryBuild strong relationships across the business and with key customersWhat you'll bring:5-8 years experience in a commercial, customer solutions, strategic, consulting,



or project leadership roleStrong analytical and problem-solving capabilitiesStrong commercial acumen and a customer-first mindsetProven ability to lead complex initiatives involving multiple stakeholdersExcellent communication, influencing, and relationship-building skillsSelf-led, proactive approach and the ability to turn ideas into actionWhat's in it for you?
Permanent full-time role with competitive incentives and access to Wesfarmers Share PlansExclusive team member discounts across Blackwoods, Workwear Group, Bunnings, Kmart, Target and Officeworks, plus a FREE OnePass membership and discounts from over 400 retail partnersHealth & wellbeing support including fitness benefits, Employee Assistance Program (EAP), and wellbeing resources for you and your immediate familyGrow your career with ongoing training, development opportunities, and access to career pathways across the wider Wesfarmers GroupGenerous leave benefits including paid parental leave and the option to purchase up to 4 additional weeks of annual leaveRecognition and rewards through team celebrations, incentive programs, awards, and the opportunity to earn up to $2,000 through our Refer-a-Friend ProgramOnsite parking and the chance to be part of a supportive, collaborative, and values-driven teamMake a real impact by leading strategic customer projects that drive growth and deliver meaningful business outcomesAs part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing).
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.
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📌 Customer Solutions Commercial Lead – Macquarie Park Nsw (Sydney)
🏢 Blackwoods-1
📍 Sydney