HOTA, Home of the Arts – Surfers Paradise QLD
Experience Gold Coast | HOTA (Home of the Arts)
Experience Gold Coast (EGC) is a single, unified organisation that brings together HOTA (Home of the Arts), Destination Gold Coast, Study Gold Coast and Major Events Gold Coast.
Formed in ****, EGC plays a central role in driving the growth of the city's visitor economy.
EGC plays a pivotal role in supercharging outcomes across tourism, events, arts & culture and education, with a clear objective of positioning the Gold Coast as the lifestyle capital of Australia.
Are you a commercially driven hospitality leader who thrives on delivering exceptional guest experiences?
Do you enjoy being hands‐on while leading high‐performing teams and driving business outcomes?
We are seeking an experienced Food and Beverage Venues Manager to lead the operations and performance of HOTA's iconic Dining Outlets.
About the Opportunity
The Food and Beverage Venues Manager is responsible for the commercial success, strategic optimisation, and operational continuity of HOTA's Dining Outlets, including The HOTA Café & Lawn Bar, The Exhibitionist Bar, and Three‐hatted Palette Restaurant.
This role oversees the operations across all outlets, ensuring strong financial performance, efficient service delivery, and a consistent, high‐quality guest experience that reflects HOTA's brand and standards.
As a hands on and commercially focused leader, the position drives revenue growth, cost control, and operational excellence, while fostering a high‐performing team culture and delivering exceptional, memorable experiences for all guests.
What You'll Be Responsible For
Leading daily operations across all Dining Outlets, ensuring smooth, efficient service deliveryDriving revenue initiatives, increasing average spend, and identifying opportunities to maximise profitable performance across Dining OutletsAligning offerings with HOTA's programming, exhibitions,



and events to enhance the customer experience and commercial outcomesManaging rostering, labour costs, and cost of goods to meet financial targetsDeveloping and delivering Culinary Arts led events and experiencesPartnering closely with the Sales & Events team to convert and deliver functionsBuilding strong relationships with internal and external stakeholders to grow bookings and visitationLeading, coaching, and developing a high‐performing team cultureMaintaining a strong on‐floor presence and leading by exampleEnsuring compliance with all relevant food safety, OH&S;, and liquor licensing requirements
The Ideal Candidate
You are a confident and capable hospitality leader who combines commercial acumen with operational excellence.
You will bring:
Proven experience managing multi‐outlet hospitality or food & beverage operationsStrong financial and commercial acumen, including budgeting, forecasting, and cost controlExperience driving revenue initiatives and improving operational performanceDemonstrated ability to lead, coach, and develop teams with a unified operating approachStrong stakeholder management and communication skillsDemonstrated ability to manage complex administrative and operational workflows with accuracy and efficiencyA hands‐on, proactive approach with the ability to adapt in a fast‐paced setting
Why Join Us?
At Experience Gold Coast, we are shaping the Gold Coast as the lifestyle capital of Australia and HOTA is at the heart of that vision.
This is an exciting opportunity to:
Lead operations across some of the Gold Coast's most unique and creative dining venuesWork within a dynamic precinct that blends arts, culture, events, and hospitalityBe part of a passionate and collaborative team environmentMake a real impact on guest experiences and commercial outcomes
Experience Gold Coast values diversity and inclusion.
We are dedicated to providing equitable employment opportunities and welcome applications from individuals of all cultures, genders, ages, Australia's First Nations Peoples, LGBTIQ+ communities, and people with disabilities.
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📌 Food & Beverage Venues Manager (Gold Coast)
🏢 HOTA, Home of the Arts
📍 Gold Coast