Part-Time Customer Service / ReceptionistWe are looking for a friendly, professional, and organised Customer Service / Receptionist to join our busy clinic on a casual/Part Time basis.Hours: Thursday, Friday (8.45am - 5pm) and Saturday (8.45am - 4pm)About the Role:This varied role includes providing exceptional customer service over the phone and in person.
You'll be the first point of contact for our clients, helping to ensure the smooth day-to-day operation of our busy clinic.Key Responsibilities:Answer incoming calls and respond to client enquiries professionally.Book, confirm, reschedule and manage appointments.Make outbound calls to follow up enquiries, confirm bookings and encourage rebooking where appropriate.Welcome clients,



manage check-ins and provide a positive reception experience.Maintain accurate client records and appointment schedules.Manage emails and general administrative tasks.Assist with payment processing and other reception duties.Liaise with clinical staff to ensure productive daily operations.Maintain client confidentiality and a professional clinic environment.About You:Excellent communication and customer service skillsFriendly, professional, and well-presentedCustomer Service / ReceptionConfident using computers and booking systemsStrong organisational and multitasking abilitiesAble to remain calm and efficient in a busy clinic environmentPrevious reception or customer service experience is preferred but not essentialIf you enjoy helping people, have a positive attitude, and thrive in a busy environment, we'd love to hear from you.
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📌 Customer Service (Gold Coast)
🏢 seek.com.au
📍 Gold Coast