Wandiyali is an Aboriginal Community Controlled Organisation, established in Newcastle in ****.
We are the largest accredited Aboriginal provider of PSP OOHC within Newcastle, Lake Macquarie, Hunter Region, and Port Stephens.
Wandiyali also has a number of Preservation Programs and support services that work closely with children, young people and families.Wandiyali strives to employ, support, and develop therapeutic skills of Aboriginal people who have a passion for working in this sector.Wandiyali puts people first, recognising the link between positive client outcomes and a positive workplace culture, which includes an emphasis on wellbeing and a true work life balance.
Wandiyali promotes a collaborative workplace, recognising the value, strengths and contribution of all employees.The OpportunityWandiyali is aChild Secure organisationcommitted to the safety, wellbeing and Cultural safety of all children and young people.
We have zero tolerance for child abuse and are committed to creating safe, inclusive and Culturally responsive environments where children and young people are respected, heard and empowered.
All employees are expected to share and actively uphold Wandiyali's commitment to child safety and safeguarding.The aim of Wandiyali and its services is to 'Keep our Culture Strong'.
As a Wandi Receptionist, you will contribute to this by providing reception and administrative support to staff at Wandiyali in order to facilitate a high level service delivery.
The Receptionist is generally the first point of contact with clients and visitors of Wandiyali service, as such, it is essential that the Receptionist is pleasant, courteous, highly professional and able to interact with a wide and diverse range of people.
The Receptionist is responsible for greeting clients and visitors professionally and directing phone calls as required and will be responsible for managing and maintaining systems and databases, as well as supporting,



mentoring and directing a trainee receptionist.The BenefitsAs a Wandi Receptionist you will benefit with additional career development supports including,5 weeks of annual leaveMonthly professional supervision,Ongoing training and opportunities for career advancement.You will have the options to reduce tax and cost of living expenses through,Salary Sacrifice packaging of up to $15,900 each FBT yearMeal and Entertainment Salary Sacrifice of up to $2,650 each FBT yearEmployee Benefits programs providing discounts on a large variety of consumer services and products.Essential CriteriaA commitment to the Vision, Mission and Values of our OrganisationMust identify as being of Aboriginal and Torres Strait IslanderDemonstrated experience working in an administrative and/or reception role within a similar environmentExceptional communication and interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiencesHigh level customer service skillsA strong initiative to problem solveCourteous, with high level of professionalism, confidentiality and discretionPositive and collaborative team playerWillingness to mentor, support and direct trainee receptionistAdaptability and flexibility in the workplaceExceptional organisation and ability to multitaskHigh level of attention to detailSound computer skillsIntermediate level of MS Office experienceAbility to manage a demanding phone systemAbility to develop and maintain systems and databasesAbility to work independently with limited supervisionAbility and willingness to implement appropriate and respectful conflict resolution strategies within the community and working environmentAn applicant's race is a genuine occupational qualification and is authorised by Section 14(d) of the Anti-Discrimination Act ****Applications close at 5:00 pm Friday 20 November ****.Please note that applications may close earlier than the stated date if a suitable applicant is found.For further information please contact;Talana KilroySenior People and Culture ******
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📌 Receptionist (Newcastle)
🏢 Wandiyali
📍 Newcastle