We are looking for a friendly, reliable and organised Casual Motel Receptionist to join our team.
The successful candidate will be responsible for providing excellent guest service, managing reservations and supporting the daily operations of our motel.Key responsibilitiesTake and manage room bookings, respond to enquiries and update reservations in the booking systemWelcome guests, assist with enquiries and provide a friendly and professional customer experienceProcess guest check-ins and check-outs efficiently and accuratelyCheck room availability and status, coordinate with housekeeping and ensure rooms are ready for arriving guestsComplete daily booking, payment and transaction reconciliations and maintain accurate records in systemMonitor and respond professionally to guest reviews on Booking.com and other online booking platformsCommunicate and cooperate with travel agencies,



booking agents and online travel partners regarding reservations, rates, payments and guest enquiriesHandle phone calls, emails, payments and general reception dutiesWork closely with management, housekeeping and other reception staff to ensure smooth daily operationsAbout youGood communication and customer service skillsBasic computer skills and the ability to learn motel booking systemsGood organisational skills and attention to detailAbility to handle payments and basic reconciliation accuratelyA positive attitude and the ability to work independently as well as in a teamReliable, punctual and versatile to work casual shifts, including weekends and public holidays when requiredPrevious motel, hotel or reception experience is an advantage
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📌 Part Time Receptionist (Wollongong)
🏢 Windang inn hospitality
📍 Wollongong