Reception, Customer Service & AdministrationWe are a wholesale business supplying essential cabinet components to the furniture industry, cabinet makers, shopfitters and specialist kitchen and bathroom companies.Our values are honesty, respect, reliability and teamwork, and we pride ourselves on maintaining a supportive and positive workplace culture.About the RoleWe are looking for a motivated, reliable and organised individual to join our team in a long-term Reception, Customer service and Administrative role.As the first point of contact for our customers, you will be the face and voice of our business, providing friendly, professional and helpful customer service.This is a busy, hands-on and varied role suited to someone who enjoys a fast-paced environment,
takes ownership of their responsibilities and is eager to learn about our products.Key ResponsibilitiesAnswering incoming calls and responding to customer enquiriesProcessing customer orders accurately and efficientlyProviding friendly and skilled customer supportAssisting customers in our showroomWorking closely with our warehouse and sales teamsSupporting the day-to-day running of the office, including invoicing and general administrationOur ideal candidate will have:A reliable and punctual approach with a strong work ethicExcellent communication and customer service skillsA friendly, positive and professional mannerStrong organisational skills and attention to detailThe ability to multitask and prioritise in a busy environmentA proactive attitude, taking initiative and ownership of tasksA genuine willingness to learn our products and develop their knowledgeConfidence using computers and learning new systemsThe ability to work independently and as part of a teamWe are looking for someone who wants to become a valued, long-term member of our team and grow with the business.Previous experience in customer service or administration would be highly regarded, but is not essential.HoursFull timeMonday to Friday - 8:30am - 4:30pmTime OffPublic holidays and Christmas/New Year period off
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