Our client is a well-established Brisbane financial services business looking for a motivated Collections Officer to join their close-knit, high-performing team.
Reporting to an experienced Collections Manager, you'll manage your own portfolio of accounts, speak directly with customers and work with them to achieve practical repayment outcomes.
This is a great opportunity for someone who enjoys working towards clear goals, communicates confidently and takes pride in doing a job well.
Collections experience is valued, but we are equally interested in people with the right attitude, resilience and willingness to learn.
What You'll Be Doing
Manage an active portfolio of accounts across the collections lifecycle
Speak with customers by phone and in writing to negotiate appropriate repayment arrangements
Understand individual customer circumstances and use sound judgement to achieve fair and practical outcomes
Maintain accurate and compliant records of customer interactions and account activity
Work towards clear daily and weekly performance targets as part of a supportive team
Our client is a well-established Brisbane financial services business looking for a motivated Collections Officer to join their close-knit, high-performing team.
Reporting to an experienced Collections Manager, you'll manage your own portfolio of accounts, speak directly with customers and work with them to achieve practical repayment outcomes.
This is a great opportunity for someone who enjoys working towards clear goals, communicates confidently and takes pride in doing a job well.
Collections experience is valued,



but we are equally interested in people with the right attitude, resilience and willingness to learn.
What You'll Be Doing
Manage an active portfolio of accounts across the collections lifecycle
Speak with customers by phone and in writing to negotiate appropriate repayment arrangements
Understand individual customer circumstances and use sound judgement to achieve fair and practical outcomes
Maintain accurate and compliant records of customer interactions and account activity
Work towards clear daily and weekly performance targets as part of a supportive team
About You
You may already have experience in collections, credit or financial services, or you may come from a customer-facing environment where you've developed confidence handling challenging or sensitive conversations.
You'll ideally be:
A confident and professional communicator who is comfortable on the phone
Resilient, self-motivated and comfortable working towards targets
Reliable and organised, with strong attention to detail
Someone who takes ownership, follows through and enjoys getting results
Keen to learn and develop your career within financial services
Brisbane-based with full Australian working rights
What's On Offer
Market-competitive salary, aligned to experience
Genuine development and career progression opportunities
An experienced manager who will invest in your development
A stable, established business with strong leadership with good tenure
Supportive team culture with clear expectations and goals
#J-*****-Ljbffr

📌 Collections Officer (Brisbane)
🏢 Perigon Group
📍 Brisbane