AtCertis Security Australia, our mission is to make our worldsafer,smarterand better.
As Australia's only nextgeneration security companyoperatingat scale, we protect some of the nation's most sensitive assets through disciplined operations, stronggovernanceand highly trusted people.JobImpactWe are seeking professional and customer-facing Security Officer - Rapid Response to deliver high-quality security services across retail branches, mobile ATMs, Banks, and Events.
In this role, you'll help maintain a safe and secure environment through proactive surveillance, access control, incident response, and stakeholder engagement.About the rolePlay a key role in keeping people, assets, and facilities safe.
As a Security Officer, you'll deliver frontline security through patrols, monitoring, access control, and incident response—while always providing a professional and customer-focused presence.Job Location:Across Parramatta region, SydneyContract: Part-Time, 36 Hours Per WeekPay Rate:SSIA Level 4Shift Pattern:Day shifts availableKey responsibilities:Primary dutiesinclude and not limitedto:Ensuring the safety and security of customers and staff at all retail locations.Respond to any aggressive customer incidentsand required to follow the established escalation procedureConduct routine patrols and security checksPerform alarm response and incident managementMaintain control room and site security operationsMonitor CCTV, alarms, and security systemsIdentify and respond to suspicious behaviour or incidentsMaintain accurate surveillance recordsEscort visitors, contractors,



and personnelMonitor movement of goods and deliveriesRespond to security breaches and alarmsSupport emergency evacuation and incident coordinationLiaise with emergency services when requiredComplete accurate reports and documentationEnsure compliance with procedures and regulationsAbout YouMust be able to redeploy between branches within 15 minutes of notification during business hours across Parramatta & St MarysStrong interpersonal and deescalation skillsMust haveSecurity Licence,Classification 1A(Unarmed Guarding)Valid First Aid Certificate(3yearsvalidity) withcurrent CPR Certificate(1 year validity)Ability to clear an Australian Police CheckStrong communication and customer service skillsExcellent observation, problem-solving, and reporting abilitiesConfidence using security systems and MS OfficeAbility to multitask and remain calm under pressureExperience with CCTV, alarms, and access control systemsWhy join CertisWork within Australia'smost secure and sensitive environmentsBe part of ahightrust, clearance-based workforceAccess ongoing training, careerpathwaysand qualified developmentOperate in a valuesdriven organisation that prioritises integrity and accountabilityCommitment to diversity and inclusion; applications encouraged from women, Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.Employee benefits such as retail discounts, annual awards, Regular employee engagementsurveyand a Reward & Recognition FrameworkDiversity StatementWithin Certis Australia, we believe our strength lies in the diversity of our people.
We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement.
Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.Certis Security Australia – Master Licence DetailsSydney Night Patrol & Inquiry Co Pty LtdNSW ACT ********QLD *****WA SA*****NT 345SA ISL ******TAS ****Certis Security Australia Pty LtdNSW ACT ********QLD *******WA SA *****SA ISL ******VIC Z*********SVIC Z*********SNT ****TAS
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📌 Security Officer - Rapid Response (Sydney)
🏢 Certis Group
📍 Sydney