Founded in ****, POP MART is a leading global pop culture and entertainment company.
With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.
As of the first half of ****, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.
SALES ASSOCIATE — POP MART
Global Pop-Culture | Immediate Start
Position Available: Part-Time$28 p/hour (base)
Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You'll Love Working at POP MART
Work with products customers genuinely love - collectors, fans and families
Weekly new releases keep every day exciting and fast-moving
Explicit career progression opportunities within a growing business
Job security with a rapidly expanding global brand
Monthly product incentives (post-probation)
Supportive, energetic and inclusive team culture
Annual POP LAND (Beijing) pass
A colourful, creative retail environment
What You'll Do
Deliver Great Customer Experiences
Engage customers confidently and provide friendly,



energetic service
Share product knowledge and introduce new collections
Support sales through upselling and cross-selling opportunities
Maintain Store Standards
Replenish stock and maintain visual merchandising standards
Support deliveries, stock counts and inventory accuracy
Keep the store clean, organised and customer-ready
Support Daily Store Operations
Process transactions accurately through POS systems
Follow store procedures and loss prevention standards
Support product launches and peak trading periods
Who You Are
Confident and customer-focused
Passionate about retail, pop culture or collectibles
Energised by fast-paced environments
Reliable, positive and adaptable
Strong communicator with excellent attention to detail
Part-Time Availability Requirements
This is a permanent part-time position.
Availability to work 3-4 days per week is required.
Applicants must be available to work at least one weekend day and one late-night trading shift each week.
Rosters are planned in advance to support consistency and work-life balance.
Flexibility to support business needs, peak trading periods and major product launches is expected.
Availability throughout peak trading periods, including November to January, is essential
Full and permanent Australian working rights are required.
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
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📌 Part-Time Sales Associate (Parramatta) (Sydney)
🏢 POP MART
📍 Sydney