We are seeking an experienced Casual Medical Receptionist to join our friendly and professional team.
This role requires flexibility and availability to work shifts between 7:30am and 5:30pm, Monday to Friday, covering a range of morning and afternoon shifts as required.
This is a hands-on position where you will be the first point of contact for patients, providing exceptional customer service in a busy general practice environment.
Key Responsibilities:
Greet patients and manage front desk reception duties.
Answer telephone calls, manage appointments, and coordinate bookings.
Process patient billings, Medicare/DVA/TAC claims, and private accounts.
Liaise with doctors, nurses, allied health professionals, and external providers.
Manage incoming/outgoing correspondence and maintain patient records.
General administrative tasks to support daily clinic operations.
About You:




Previous medical reception experience is essential.
Excellent communication and interpersonal skills.
Strong computer skills (experience with (Best Practice/MedicalDirector/Other PMS) desirable).
Ability to work independently and as part of a team in a fast-paced environment.
High attention to detail, organizational skills, and a professional presentation.
Availability between 7:30am – 5:30pm, Monday to Friday (rostered casual shifts) with the opportunity to progress to a full-time position.
Why Join Us?
Supportive and welcoming team environment.
Up-to-date and well-equipped medical practice.
Opportunities to pick up extra shifts to suit your lifestyle.
On-the-job training and support for ongoing development.
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📌 Casual Medical Receptionist (Townsville)
🏢 Mundingburra Medical Centre
📍 Townsville