Daydream Island Resort & Living Reef is located in the heart of Queensland's Whitsunday Islands and the gateway to the World Heritage-listed Great Barrier Reef.
With stunning views out to the impossibly blue waters of the Whitsundays, it is the perfect place to immerse yourself in the natural beauty of the island.
The island is one of the closest Whitsunday islands to the mainland (Airlie Beach) with spectacular 30-minute ferry ride to work each day.Job DescriptionWe are seeking Guest Services Agents .
Multiple positions are available.
Provide a genuine positive first and last impression welcoming our guests to the island.
Deliver a excellent hospitality experience in person and by phone whilst maintaining strict security procedures to ensure guest confidentiality and safety.




About the Job :Ensure professionalismand accuracy with information and billing during arrival and departureFollow cash and security proceduresEnsure reservations have correct ratesAccurately record and pass on messagesEnsure Guest Experience is a priority on all occasionsMaintain a positive selling approach to maximise yield in both occupancy and ratesDesired Skills and ExperienceAbout you:Project a professional image at all timesA 'quick thinker' with excellent communications and problem-solving skillsA good team player, assists others without being askedExcellent telephone etiquette combined with negotiation and selling skillsManage time effectively and productivelyAbility to remain calm whilst under pressureDevelop and maintain co-operative working relationshipsProven Front Office/Reception experience and knowledge of Opera/Fidelio is required.
Opera Cloud is highly desirable.Proficient in MS Office applications
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📌 Guest Service Agent (Queensland)
🏢 Daydream Island Resort and
📍 Queensland