Founded in ****, POP MART is a leading global pop culture and entertainment company.
With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers.
Its portfolio includes beloved IP characters such as THE MONSTERS , TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.
As of the first half of ****, POP MART had more than 100 million registered members worldwide, operated 676 physical stores and over 2,800 ROBO SHOP vending machines, and reached nearly 100 countries and regions through cross-border e-commerce platforms,bringing joy to consumers around the world.
SALES ASSOCIATES — POP MARTGlobal Pop Culture | CollectablesJoin the POP MART PhenomenonPOP MART is a global pop-culture and designer-toy brand with 600+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia and New Zealand, we're looking for passionate and customer-focused Sales Associates to join our growing retail team.This is a fast-paced, high-volume retail setting, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.Why You'll Love Working at POP MARTWork with products customers genuinely love — collectors, fans and familiesWeekly new releases keep every day exciting and fast-movingClear career progression opportunities within a growing businessJob security with a rapidly expanding global brandMonthly product incentives (post-probation)Supportive, energetic and inclusive team cultureAnnual POP LAND (Beijing) passA colourful, creative retail environmentWhat You'll DoDeliver Great Customer ExperiencesEngage customers confidently and provide friendly, energetic serviceShare product knowledge and introduce new collectionsSupport sales through upselling and cross-selling opportunitiesMaintain Store StandardsReplenish stock and maintain visual merchandising standardsSupport deliveries, stock counts and inventory accuracyKeep the store clean,



organised and customer-readySupport Daily Store OperationsProcess transactions accurately through POS systemsFollow store procedures and loss prevention standardsSupport product launches and peak trading periodsWho You AreConfident and customer-focusedPassionate about retail, pop culture or collectiblesEnergised by fast-paced environmentsReliable, positive and adaptableStrong communicator with excellent attention to detailPart-Time Availability RequirementsThis is a permanent part-time position.Availability to work 3–4 days per week is required, at least one late night and one weekend dayFlexibility to work store trading hoursRosters are planned in advance to support consistency and work-life balance.Flexibility to support business needs, peak trading periods and major product launches is expected.Availability throughout peak trading periods, including November to January, is essentialHow to ApplyApply via Seek and upload your most up-to-date resume, including the start and end month/year for each role in your employment history.Along with your resume, we'd love to get to know the person behind the application.
Instead of a generic cover letter, tell us:Why do you want to join POP MART?
Who's your favourite POP MART IP and what makes them your favourite?
Tell us about a time you went above and beyond for a customer.
What did you do, and what made the experience memorable?
✨ A quick note: We don't do generic cover letters.
We want to hear your authentic story, personality, and passion.
Show us what makes you unique.Full and permanent Australian working rights are required.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employeesbecause of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because ofany other status or condition protected by applicable federal, state or local law.

📌 Part-Time Sales Associate (Chatswood) (Sydney)
🏢 Pop Mart Oceania Pty
📍 Sydney