About RemedyRemedy Healthcare is a leading provider of integrated healthcare for those who choose to live and age well at home.
Our experienced team, work together to deliver high-quality healthcare services, to everyday Australians.
With services tailored for in home, community, virtual and Telehealth settings.
At Remedy Healthcare we partner with Australian Unity so we can better support our customers and deliver high-quality safe care in the comfort of the customers' home.Our Opportunity to youThe Client Access Specialist sits within the Client Connect team, a service designed to ensure timely contact and engagement of referrals and individuals with the right Remedy Healthcare clinical program.This is a full time role on a 12-month fixed term contract based out of our West Perth office, with the flexibility to work from home a few days a week.
This position will have a rotating roster covering hours from 6am (AEDT) to 6pm (AWST).
*We are also willing to consider candidates from across Australia who are willing to work to AWST rostered hours and under a work from home from home arrangement.The day to dayResponsible for outbound contact with referred healthcare clientsManagement of inbound phone/email enquiriesReferral administration and data entryManage and support client enrolment into Remedy Health Coaching programsOffer education on offered programs to diverse clients based on eligibility and health fundsAbout youDemonstrated experience in customer support rolesDemonstrated experience in sales and growth highly regardedDemonstrated experience working in the health services industryTech savvy, strong administration, and time management skillsExcellent verbal and written communication skillsDemonstrated ability to engage with internal and external stakeholders, build rapport, and understand their needsProactive and self-motivatedAustralian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature, aged people.
To view our Reconciliation Action Plan, please click about-us/reconciliation-action-plan
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📌 Central Access Specialist (Western Australia)
🏢 Australian Unity
📍 Western Australia
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