Family Services Australia – Tweed Heads South NSWSeeking an Employment Coach - Empower others to succeed!
Are you passionate about helping people find meaningful work?
We're looking for a dedicated Employment Coach to support job seekers in achieving their career goals.
If you're ready to make a real impact and be part of a passionate, supportive team, we want YOU!
About the Role...As an Employment Coach, you'll provide job search, resume assistance, interviewing coaching and workplace readiness support.
You'll work closely with individuals facing barriers to employment, helping them gain confidence and secure sustainable job.Role Responsibilities:Assess individual's needs and create tailored pathways to employmentPerformance focused and work to individual targets and KPI'sParticipant support and coachingJob search, resume and cover letter supportInterview coachingIdentify and coordinate referrals to internal and external supportsCase management and documentationContinuous improvement and professional developmentMaintaining strong relationships with customers and employers / community partnersWhat we're looking for:Understanding of trauma-informed practice and its application in employment servicesExperience in Employment ServicesKnowledges of job market trends and workplace expectationsAbility to identify barriers to employment and develop solutionsAbility to identify and secure opportunities for participants with person centred approach to support them achieving their individual life goals within their community by supporting them into sustainable employmentAbility to support each individual of any age / race etcKnowledge of resources and community programs available to individuals with disabilitiesExcellent verbal and written communication skills,



with the ability to explain complex concepts clearly and effectivelyStrong case management and time management skills to prioritise and handle a caseload of participantsAbility to maintain accurate and confidential records and manage reporting requirementsA positive, proactive attitude with a robust commitment for supporting individuals and disabilities in achieving employment goalsStrong ethical standards and commitments to maintaining confidentiality and participant dignityPassion for making a positive impactWhy you'll love working for us:Rewarding work that changes livesSupportive and dynamic team environmentOpportunities for professional growthAnnual leave loading 17.5%Up to $15,900 tax-free salary packagingGenerous leave entitlements and work-life balance initiatives*****% employee satisfactionProfessional development and training opportunitiesCorporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworth's)About Family Services Australia (FSA)Family Services Australia is a non-for-profit organisation that has been servicing the Illawarra region since ****.
We are a leader in trauma-informed practice, offering a range of services including Early Intervention, Child, Youth & Family, Domestic & Family Violence, Intensive Family Preservation and Health & Wellbeing which provides psychology, diagnostic assessment, peer support, mental health support and counselling.FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping themSafe, Well, Strong and Connected.FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values ofCompassion,Accountability,Respect,Empowerment (CARE) with Integrity and Positivity.
We make CARE our Intellectual Property, starting within, prioritising self-love, self-care and balance.For any initial inquiries please contact Chelsea Thomas, People & Culture Advisor on******** ***.
Thank you sincerely for your consideration, we greatly appreciate your interest in FSA and advise only final preferred candidates will be contacted for next steps in our recruitment process.
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📌 Employment Coach - Tweed Heads South (New South Wales)
🏢 Family Services Australia
📍 New South Wales