We are seeking an enthusiastic and customer focussed Enrolments OfficerOne year contract; leave your mark in shaping the experience of future CGS familiesContribute directly to the School's enrolment growth and retention strategyAbout The RoleThe Enrolments Officer plays a key role in supporting the School's enrolment growth and retention objectives through proactive relationship management, accurate data management and effective pipeline coordination.This role contributes to the School's enrolment growth by supporting the effective management of the prospective family journey, maintaining accurate enrolments data and fostering positive relationships with future members of the School community.
This role also supports the Head of Enrolments to facilitate the seamless operation of the Enrolments process.The Enrolments team is customer facing and the first point of contact for the community in person, by phone or by email.
This position is well suited to someone that flourishes in a dynamic and fast paced environment, supporting others to make certain that operations run smoothly and efficiently to meet demanding deadlines.About YouYou are a dedicated and service-oriented professional who takes pride in delivering an exceptional experience for families.
You thrive in a fast-paced, customer-facing environment and bring both warmth and precision to your work.You will demonstrate:Proven experience delivering high-level customer service, ideally in a professional or education setting, with the ability to build rapport and foster positive relationshipsThe ability and experience to take ownership, anticipate needs, and ensure that every interaction reflects the values and standards of Canberra Grammar SchoolExceptional written, verbal and interpersonal communication skills, with confidence engaging with a wide range of stakeholdersThe ability to analyse, prioritise and manage competing tasks effectively,



while maintaining composure under pressure and meeting demanding deadlinesStrong data entry capability with a high level of accuracy and attention to detailWell developed administrative skills and confidence working with databases and digital systems (experience with Synergetic or similar student management systems is highly desirable)A proactive and collaborative approach, working effectively with colleagues across the School to ensure seamless operationsA professional presentation and a genuine commitment to supporting the School's enrolment growth and community engagement objectivesAvailabilty to travel on weekends from time to timeAll team members at CGS are required to have:Appropriate qualificationsExcellent technological literacy across a range of applicationsA valid ACT Working with Vulnerable People CardA current National Police CheckFull working rights within AustraliaBenefits For YouAs a CGS team member, you have access to a range of additional benefits, including:A highly competitive salaryStaff awards program and generous professional development fundingAttractive salary packaging arrangementsComplimentary daily barista-made coffeeDelicious daily morning tea and discounted lunchesAccess to the onsite health clinic and annual influenza vaccinations24/7 access to our Employee Assistance ProgramSchool fee concessions (for permanent team members)Onsite parkingWorking at CGSWe aim to provide a vibrant and rewarding workplace that showcases your skills with a strong commitment to your professional learning.
Working at Canberra Grammar School you will join a community committed to delivering the highest standard of education, inspiring students to achieve personal excellence within a warm and inclusive workplace.We are continuously growing our CGS community with people who are passionate and energetic in their profession and who place student learning and well-being at the forefront of all they do.AttachmentsEnrolments Officer - Position Description.pdf
#J-*****-Ljbffr

📌 Enrolments Officer (Australia)
🏢 Canberra Grammar School
📍 Australia