Service Coordinator – Community Aged CareWe are an established and successful Community Aged Care ProviderJoin a passionate and experienced teamFull time position, hybrid work-from-home roleBusy office based in BentleighFriendly, qualified, supportive culture, no office politics allowed!
Attractive remunerationWho We AreWe are an established and successful organisation with an excellent reputation in the Home Care Industry.
Our experienced team focuses on providing high quality Home Care Services with family values to elderly clients and their families.
Our focus is simply to provide Great Service to all our clients and genuinely support our amazing care workers.The PositionTo coordinate our care services to home-based clients.
Tasks include:Listening to and understanding client service requests (verbal and written).




Using your "matching" skills and our software to search for suitable care workers.Communicating with our care staff about service requests and client requirements.Liaising with our clients and care workers.Using our software system to search, communicate and book services.Dealing with all customer service issues.Dealing with all carer-related issues.Ensuring the roster and database are always accurate.Must HavesCommitment, Dedication and Passion for your workReliability, Loyalty, FlexibilityAbility to work in close team environmentExcellent verbal and written communication skillsSense of calm and composureUnderstanding the importance of attention to detail and accuracySolid computer and administration skillsAbility to build relationships with our carers and clientsSense of humourPassion for caring for the elderlyExperience in Community Aged care an advantageScheduling experience an advantage
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📌 Service Coordinator – Community Aged Care (Melbourne)
🏢 Great Service
📍 Melbourne