Maintenance Assistant Manager | qualia
qualia is Hamilton Island's world-renowned luxury resort, offering a uniquely Australian experience in the heart of the Whitsundays.
Behind every exceptional stay at qualia is a team committed to maintaining the high standards that define the resort experience.
As Maintenance Assistant Manager-qualia, you'll be part of Hamilton Island's broader Engineering & Infrastructure division while working closely with the qualia General Manager to lead maintenance operations, support your team and help create an environment where guests can experience the very best of Hamilton Island.
This is an opportunity to combine hands-on leadership, technical expertise and operational excellence within one of Australia's most recognised luxury resorts.
What's in it for you?
Permanent full-time position based on Hamilton IslandCompetitive salary packageExclusive team member discounts across dining, retail and island experiencesFamily and Friends accommodation ratesBe part of a supportive team and connected island communityOpportunities for professional growth within Hamilton Island's Engineering & Infrastructure divisionLive and work in one of Australia's most unique environments
About the Role
Supporting qualia leadership team and working as part of Engineering & Infrastructure division, you'll help lead the delivery of maintenance services across one of Australia's most recognised luxury resorts.
This role combines operational leadership, stakeholder partnership and team development to ensure qualia's facilities, assets and infrastructure are maintained to exceptional standards.
You'll balance guest experience, asset reliability, safety and operational priorities while supporting a culture of continuous improvement.
Key Responsibilities




Support the leadership and coordination of all maintenance operations at qualiaBuild strong partnerships with the General Manager and resort leadership teamDeliver preventative and reactive maintenance programs that support asset reliability and presentation standardsPrioritise guest-impacting maintenance issues to ensure timely resolution and minimal disruptionConduct regular inspections of facilities, accommodation and guest-facing assetsLead, coach and develop the qualia maintenance teamCoordinate contractors, resources and maintenance projectsEnsure compliance with Workplace Health and Safety legislation, policies and proceduresMaintain accurate maintenance records, inspections and compliance documentationSupport roster preparation, workforce planning and day-to-day team managementIdentify opportunities to improve maintenance processes, asset performance and operational outcomesParticipate in emergency response and island-wide operational support activities when required
About You
You're a practical and capable leader who enjoys supporting people, solving problems and maintaining high standards.
You take pride in delivering quality outcomes, building team capability and creating environments where both guests and team members can thrive.
To be successful in this role, you will bring:
Trade qualification or relevant maintenance experience (Essential)Previous leadership or supervisory experience within maintenance, facilities, hospitality,



property or a related environmentCurrent Driver Licence with the ability to drive on Queensland roadsWhite Construction CardStrong communication, organisational and problem-solving skillsA commitment to safety, quality and service excellenceExperience coordinating contractors and maintenance activities
A proactive, hands-on and collaborative leadership style
Highly regarded:
Work Safely at Heights certificationElevated Work Platform Licence (above 11 metres)
Experience More Than Work
Working on Hamilton Island offers more than a career chance.
It's a chance to be part of a close-knit community, build meaningful connections and enjoy experiences that are difficult to find anywhere else.
Here, you'll work alongside people from diverse backgrounds, support one another as a team and contribute to creating memorable experiences for guests from around the world.
It's an environment where professional growth, belonging and lifestyle come together.
About Us
Located in the heart of the Whitsundays, Hamilton Island is one of Australia's most iconic destinations.
Home to world-class resorts, including the award-winning qualia, Hamilton Island combines natural beauty with exceptional experiences and a welcoming Australian spirit.
Set on the northernmost tip of Hamilton Island, qualia is recognised globally for its exceptional service, premium facilities and tranquil natural surroundings.
At Hamilton Island, we believe a little island can do wonders.
For our guests, that means unforgettable experiences.
For our people, it means meaningful work, genuine connections and opportunities to grow.
If you're ready to lead a team, build strong partnerships and help maintain the exceptional standards that define qualia, we'd love to hear from you.
Hamilton Island is much more than a excellent place to work.
It's a place to create wonder and experience wonder.
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📌 Maintenance Assistant Manager - Qualia (Queensland)
🏢 Hamilton Island Enterprises
📍 Queensland