Select how often (in days) to receive an alert:Senior leadership role and designated 2IC to the Resort ManagerPlay a key role in RACV Inverloch Resort's redevelopment and growth journeyLead multiple operational departments across one of RACV's premier leisure destinationsGreat Things Start HereRACV Inverloch Resort is currently undergoing a significant period of investment, redevelopment and transformation, creating a unique chance for an experienced hospitality leader to make their mark on one of Victoria's premier coastal destinations.As one of RACV's largest and most complex leisure operations, Inverloch Resort encompasses accommodation, food and beverage, conferencing and events, leisure facilities and guest experiences, supported by a large and diverse team across multiple departments.Located on Victoria's stunning Bass Coast, RACV Inverloch Resort offers the chance to build your career while enjoying a relaxed coastal lifestyle.With major expansion and redevelopment works already underway, the Resort is entering a pivotal phase in its journey.
As Resort Operations Manager, you will play a key leadership role in supporting the operation through this exciting period while ensuring exceptional experiences continue to be delivered for members, guests and visitors.Reporting to the Resort Manager, the Resort Operations Manager is the designated 2IC for the Resort and a key member of the Leadership Team.
Responsible for leading multiple operational departments, you will drive commercial performance, operational excellence and people leadership while helping shape the next chapter of RACV Inverloch Resort.About the OpportunityAs a key member of the Resort Leadership Team, you'll be responsible for ensuring the smooth day-to-day operation of the Resort while contributing to strategic planning and long-term growth initiatives.You'll lead through influence, collaboration and accountability, ensuring our teams deliver exceptional experiences for every member,



guest and visitor.Key responsibilities include:Leading and developing departmental leaders and teams across the ResortDriving operational excellence, service standards and team engagementSupporting revenue growth, labour management and financial performanceIdentifying opportunities to improve efficiency, productivity and the guest experienceContributing to business planning, forecasting and operational strategyManaging compliance, risk, health and safety, and operational standardsSupporting resort-wide projects, improvements and transformation initiativesParticipating in the Manager on Duty roster as requiredAs part of our recruitment process, shortlisted candidates will complete an initial 20-minute AI online chat interview.
Successful applicants will be required to provide evidence of Australian working rights and complete a criminal record check.Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis -Corporate and whether any reasonable adjustments may be required.RACV is committed to providing reasonable adjustments throughout the recruitment process to ensure an inclusive and accessible experience for all candidates.At RACV, we believe in fostering an environment where everyone can thrive.
We welcome applications from people of all backgrounds, cultures, abilities and identities and are committed to building a diverse and inclusive workforce.About YouYou are an experienced hospitality,



tourism or leisure leader who thrives in a dynamic environment and enjoys leading diverse teams to achieve outstanding results.You'll bring:Extensive experience in hotel, resort, hospitality or leisure operations managementStrong commercial acumen with experience managing budgets, forecasting and operational performanceA proven ability to lead, coach and develop high-performing teamsStrong stakeholder management and communication skillsA customer-first mindset with a commitment to delivering exceptional experiencesExperience managing multiple operational areas within a complex environmentThe ability to lead through change and inspire teams during periods of growth and transformationTertiary qualification in Business Management or a related disciplineExperience within a multi-outlet hospitality or resort environment will be highly regardedFirst Aid and OH&S; qualifications are advantageousOpportunities like this don't come around often.
As Resort Operations Manager and designated 2IC, you'll help lead one of RACV's largest leisure operations through an exciting period of growth, investment and transformation.As Inverloch continues to undergo redevelopment and enhancement works, you'll play a critical leadership role in helping deliver the future vision of the Resort while ensuring our members and guests continue to experience the exceptional service RACV is known for.You'll also enjoy:Working in a stunning coastal location on Victoria's Bass CoastCareer development opportunities within RACV's Leisure divisionA collaborative and supportive leadership teamThe opportunity to influence the future direction of the ResortThe RACV DifferenceAt RACV, we're committed to creating experiences that matter for our members, guests and our people.Guided by our values of Innovation, Accountability, Care and Team (IACT), we foster an environment where our people can grow, contribute and do their best work every day.
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📌 Resort Operations Manager (Victoria)
🏢 RACV
📍 Victoria