Savins Radiator Service are looking for a friendly, organised and confident Automotive Receptionist / Service Advisor to join our busy and growing workshop team.This is a key front-of-house position and would suit someone who enjoys working with people, can keep on top of a fast-paced workload and has an interest in the automotive industry.As the first point of contact for our customers, you'll play an important role in keeping the day running smoothly — from booking vehicles in and preparing job cards through to communicating with customers, coordinating with our technicians and finalising completed jobs.We are a well-established, independent automotive workshop carrying out a wide variety of work including general mechanical repairs, diagnostics, brakes, suspension, radiators, exhausts, 4WD upgrades and more.
No two days are quite the same, and you'll be working closely with both our customers and workshop team.Automotive Receptionist / Service AdvisorSavins Radiator Service are looking for a friendly, organised and confident Automotive Receptionist / Service Advisor to join our busy and growing workshop team.This is a key front-of-house position and would suit someone who enjoys working with people, can keep on top of a fast-paced workload and has an interest in the automotive industry.As the first point of contact for our customers, you'll play an important role in keeping the day running smoothly — from booking vehicles in and preparing job cards through to communicating with customers, coordinating with our technicians and finalising completed jobs.We are a well-established, independent automotive workshop carrying out a wide variety of work including general mechanical repairs, diagnostics, brakes, suspension, radiators, exhausts, 4WD upgrades and more.
No two days are quite the same,



and you'll be working closely with both our customers and workshop team.About the RoleYour day-to-day responsibilities will include:Greeting customers and providing friendly, professional serviceAnswering phone calls, emails and customer enquiriesBooking vehicles in and managing the workshop scheduleAccurately recording customer concerns, vehicle details and repair requirementsPreparing and maintaining job cardsLiaising with technicians throughout the day regarding job progress and additional work requiredKeeping customers informed about the progress of their vehiclePreparing estimates and communicating repair costs to customersObtaining customer approval before additional work is carried outOrdering and following up parts when requiredPreparing invoices, processing payments and completing vehicle handoversProviding customers with information regarding recommended maintenance and future repairsFollowing up outstanding quotes, bookings or customer enquiriesMaintaining accurate customer and vehicle recordsHelping keep the front office organised, presentable and running efficientlySupporting the wider workshop team with general administration as requiredAbout YouWe're looking for someone who is reliable, approachable and switched on, with the confidence to communicate with customers and work alongside a busy team of technicians.Ideally,



you will have:Strong customer service and communication skillsExcellent organisation and the ability to prioritise when things get busyConfidence speaking with customers both in person and over the phoneGood computer skills and the ability to learn new systemsStrong attention to detail when entering customer, vehicle and job informationThe ability to communicate clearly between customers and techniciansA basic understanding of automotive terminology and vehicle repairs — or a willingness to learnA professional, friendly and positive attitudeThe ability to work independently while also being part of a close-knit teamA practical, common-sense approach to problem solvingAttitude is important to us, If you have robust administration and customer service experience, are genuinely interested in the automotive industry and are willing to learn, we would still love to hear from you.What We OfferA Monday–Friday role with no weekend work (3pm finish on a Friday)A varied position where you won't be doing the same thing all dayA friendly, down-to-earth workshop environmentThe opportunity to work with an experienced automotive teamExposure to a wide variety of vehicles and repair workA stable position within a long-established local businessTraining and support to develop your automotive knowledgeA role where you can genuinely become an important part of the day-to-day running of the workshopIf you're someone who enjoys dealing with people, thrives in a busy environment and likes the idea of being part of an independent automotive workshop, we'd love to hear from you.To apply, please email your CV/resume to:****** Location: In personBe careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Automotive Front Desk & Service Advisor — Mon–Fri (North Lismore)
🏢 Savins Radiator Service
📍 North Lismore