Join a Modern, Supportive General PracticeEnriching Health Medical is a thriving, patient-focused family medical centre located in Caulfield North.We are seeking an experienced, friendly and reliable Casual Medical Receptionist to join our professional administrative team.This position is ideally suited to someone with previous general practice reception experience who is confident using Best Practice Software and can provide additional support during planned leave, staff absences and busy periods.
Why Join Enriching Health Medical?
Casual weekday shiftsNo Saturday workSome Sunday shifts may be available or requiredApplicable Sunday penalty ratesSupportive and collaborative workplaceModern, well-equipped medical practiceFriendly and experienced clinical and administrative teamVaried and rewarding front-desk roleA workplace where your experience and contribution are valuedAbout the RoleAs a Medical Receptionist, you will be an important first point of contact for our patients and help ensure the smooth day-to-day operation of the practice.You will provide professional and compassionate service while managing a busy reception area, appointment bookings, telephone enquiries, billing and general administrative duties.The successful applicant must be able to step into the role confidently and have previous experience working in a general practice environment.The position includes casual weekday shifts, with some Sunday availability required.
There is no Saturday work, and Sunday shifts will be paid at the applicable Sunday penalty rate.Welcoming patients in a warm, professional and respectful mannerManaging incoming telephone calls and patient enquiriesScheduling, confirming and updating patient appointmentsProcessing current patient registrations and maintaining accurate recordsManaging patient arrivals and departuresProcessing Medicare,



private and third-party billingReceipting payments and balancing transactionsScanning and allocating incoming correspondence and reportsCommunicating with GPs, nurses and other team membersResponding appropriately to urgent patient enquiriesMaintaining patient privacy and confidentialityCompleting general reception and administrative dutiesAssisting with leave coverage and additional shifts when required✅ About YouTo be considered for this position, you must have:Previous medical reception experience within a general practiceDemonstrated experience using Best Practice SoftwareKnowledge of Medicare billing and general practice processesAvailability to work some Sunday shiftsStrong communication and interpersonal skillsA professional, friendly and patient-focused mannerExcellent attention to detailStrong organisational and time-management skillsThe ability to remain calm and organised in a busy environmentConfidence working independently and as part of a teamA reliable, flexible and proactive approachA strong understanding of privacy and patient confidentiality What Makes This Role Different?
At Enriching Health Medical, we believe every patient interaction matters.Our reception team plays an essential role in creating a welcoming and positive experience for patients while supporting our doctors, nurses and broader practice team.You will join a workplace that values professionalism, teamwork, kindness and clear communication.Apply NowIf you are an experienced General Practice Medical Receptionist who is confident using Best Practice Software, we would love to hear from you.Please apply online through SEEK and include a current résumé outlining your relevant general practice experience and availability, including your availability for Sunday shifts.For further information about the position, please contact the Practice Manager at ****** careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Casual Medical Receptionist - Patient-Focused Gp Front Desk (Melbourne)
🏢 Andrew Au on
📍 Melbourne