Be the person who helps someone take their first step towards better mental health.At the Coffs Harbour Medicare Mental Health Centre, every conversation has the potential to change a life.
As an Intake & Assessment Officer, you'll be one of the first people individuals, families and carers connect with when seeking support, providing compassionate guidance, clinical assessment and access to the services they need.This is a rewarding opportunity to join a passionate multidisciplinary team that is committed to delivering accessible, person-centred mental health care for the local community.
Working alongside clinicians, GPs, community engagement professionals and support staff, you'll play a pivotal role in helping people navigate their mental health journey while ensuring they feel heard, supported and connected.Why Join Us?
You'll be joining a welcoming, collaborative and purpose-driven team where your expertise is valued and your development is supported.What's On Offer?
Permanent Full time opportunity or 0.8 FTEMeaningful work supporting people experiencing mental health challengesWork within a multidisciplinary team delivering integrated careSalary packaging benefits: up to $15,900 tax-free plus $2,650 meals and entertainment.Access to employee discounts across shopping, dining, and travel.What You'll Be DoingConduct intake, screening, assessment and risk evaluations for people accessing the serviceProvide brief interventions, care coordination and referrals to appropriate supportsDevelop collaborative care plans and support people to access the services they needWork closely with local health, community and partner organisations to deliver holistic careParticipate in case reviews,



clinical discussions and regular supervisionContribute to the positive reputation and growth of the Medicare Mental Health Centre within the communityWork a regular fortnightly weekend roster as part of service deliveryAbout YouYou're passionate about supporting people through challenging periods in their lives and have the confidence to assess needs, identify risks and coordinate appropriate supports.
You combine clinical capability with genuine empathy and build trust quickly with people from all walks of life.Qualifications in health, mental health, community services, behavioural/social sciences or a related disciplineExperience conducting intake, screening, biopsychosocial and risk assessments, with strong knowledge of recovery-oriented mental health practiceProven ability to coordinate care and collaborate effectively within multidisciplinary teamsExceptional communication skills with the ability to build relationships with clients, families, carers and service providersStrong organisational, time management and computer skills, with the ability to manage competing priorities and use clinical systems, databases and Microsoft Office applicationsAbout the CentreThe Medicare Mental Health Centre provides free and accessible mental health support in a welcoming environment where people can access information, assessment, referral pathways and ongoing assistance.
As part of our team, you'll help ensure people receive the right support at the right time, when they need it most.Questions?
Contact Charissa Foster at ****** is Strength.
We strongly encourage applications from First Nations peoples, culturally and linguistically diverse backgrounds, LGBTQIA+ individuals, and those with lived or peer mental health experience.
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📌 Intake And Assessment Officer (Coffs Harbour)
🏢 Group
📍 Coffs Harbour