Customer Service Administrator TraineeshipCertificate III in Business AdministrationFull-Time Position (9am - 5pm Monday to Friday)Certificate III in Business Administration TraineeshipAward-Winning Australian ManufacturerSmall, Friendly & Supportive TeamKooragang Island – NewcastleAbout Tri NatureOperating since ****, Tri Nature is a proud Australian-owned manufacturer with a reputation for quality and performance.Our range provides a complete lifestyle solution, offering cleaning and personal care products for hair, body, baby and pets.
Our plant-based, eco-friendly products are made from natural materials, with no animal testing or use of animal by-products.For generations, Tri Nature has been committed to providing Australian families with responsible household alternatives and safer, more environmentally conscious choices.Our head office and manufacturing facility is located on Kooragang Island, approximately 20 minutes north of Newcastle CBD.The OpportunityTri Nature has an exciting opportunity for a Customer Service Administrator Trainee to join our small and supportive team.This is a fantastic opportunity for someone looking to start their career in administration and customer service while gaining valuable hands-on experience and completing a Certificate III in Business Administration.You will become an important part of our team, providing friendly and professional support to our customers while developing practical skills across customer service, administration, sales support and business operations.About the RoleAs a Customer Service Administrator Trainee, you will learn and assist with a variety of responsibilities, including:Responding to customer enquiries by phone and emailProcessing customer ordersMaintaining accurate customer recordsManaging freight and delivery requirementsProcessing phone orders and credit card paymentsAssisting with weekly banking reconciliationHandling customer complaints and helping resolve problemsProviding administration support to the Sales and Operations ManagerAssisting the Despatch Department when requiredSupporting marketing and promotional activitiesYou will receive on-the-job training and support as you develop your administration, customer service and business skills.About YouPrevious administration or customer service experience is not essential.
We are looking for someone who is enthusiastic, reliable and genuinely interested in developing a career in business administration.This opportunity would suit someone who:Is looking to start their first office-based careerIs interested in completing a Certificate III in Business AdministrationHas a friendly and positive attitudeEnjoys helping customers and providing great serviceHas good written and verbal communication skillsIs organised and has strong attention to detailIs comfortable learning current computer systems and processesCan manage multiple tasks and changing prioritiesIs willing to learn and take on new responsibilitiesCan work independently as well as part of a small teamHas a current driver's licence and reliable transportWhy Join Tri Nature?
This is more than just an entry-level position.
It is an opportunity to learn, gain practical experience and build a career in customer service and business administration.You'll join a friendly, supportive team where you will be given the opportunity to develop your skills, gain hands-on experience across different areas of the business and complete your Certificate III in Business Administration.If you're enthusiastic, motivated and ready to take your first step into an office career, we'd love to hear from you!
Apply NowDon't miss this opportunity to start your career with Tri Nature.Please email your resume to ****** more information about Tri Nature, visit careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Entry-Level Customer Service Admin Traineeship (Newcastle)
🏢 Tri Nature
📍 Newcastle