Women's Health and Equality Queensland – Brisbane QLDTwo part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4Two part-time positions available | Clinical Services Team | South Brisbane | SCHADS Award Level 4About the roleBe the voice someone hears when they need support most.We have two part-time opportunities within our Clinical Services Team for Intake & Case Management Officers.You'll be one of the first points of contact for people accessing Women's Health and Equality Queensland (WHEQ) services - providing intake, assessment, brief support, case management and referrals in a safe, supportive and trauma-informed setting.The two positions have different set rosters:Position ********* hours per weekMonday: 8:00am – 1:15pmTuesday: 8:00am – 1:15pmWednesday: 1:00pm – 8:15pmPosition ******** hours per weekWednesday: 8:00am – 1:15pmThursday: 8:00am – 1:15pmFriday: 12:45pm – 8:15pmPlease indicate in your application whether you are applying for Position 1, Position 2, or would like to be considered for either position.In this role, you will:Manage intake, risk assessment and safety planningProvide brief, solution-focused counsellingCoordinate referrals and ongoing supportSupport group programs and service deliveryMaintain client records, bookings and follow-upsIt's fast-paced, meaningful work where no two days are the same.About youYou're calm, empathetic and able to meet people where they're at - including during high-pressure or emotional moments.You'll bring:Bachelor's degree (or higher) in Counselling or Social WorkCurrent Working with Children Check (Blue Card) or ability to obtainExperience (placement or paid) supporting vulnerable clientsConfidence in intake, risk assessment and making referralsStrong communication skills - especially over the phoneOrganised, adaptable and comfortable balancing client work with adminA genuine commitment to trauma-informed, inclusive and feminist practiceAbout WHEQWomen's Health and Equality Queensland are leaders in women's health,



gender equity and the primary prevention of violence in Queensland.
We provide counselling, therapeutic groups and health services for women and gender-diverse people, as well as health promotion, community programs, professional education, and systems change.Our vision is for women to be equitably resourced, healthy, safe and thriving.Why join WHEQ?
You'll be part of a team doing work that genuinely matters - in an environment that's supportive, inclusive and grounded in strong values.Purpose-driven organisation focused on women's health and safetySupportive team that values collaboration and learningOpportunities to build your intake and case management experienceSCHADS Award Level 4 remuneration, based on skills, experience and qualificationsSalary packaging of up to $15,900 to increase your take-home paySouth Brisbane location - these are in-person rolesHow to applyEven if you don't tick every box, we encourage you to apply if this role speaks to you.
Share your passion and initiative with us.We strongly encourage applications from Aboriginal and Torres Strait Islander peoples and welcome applications from people of all backgrounds, experiences and identities.People living with disability are encouraged to apply.
If you require adjustments throughout the recruitment process, please let us know.Applications will be reviewed as they are received, so we encourage you to apply early.Please apply via SEEK and include:Your CVA cover letter (maximum 2 pages) addressing:What is motivating you to apply for this role?
What skills and/or experience do you have in intake, case management or supporting vulnerable clients?
How do you build trust and create a safe, supportive experience for participants, particularly over the phone?
What will you bring to WHEQ?
Please also tell us whether you are applying for Position 1, Position 2, or either position.Be careful - Don't provide your bank or credit card details when applying for jobs.
Don't transfer any money or complete suspicious online surveys.
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📌 Part-Time Intake & Case Manager - Empathetic Support (Brisbane)
🏢 Women's Health and Equality Queensland
📍 Brisbane