Business Improvement AnalystAre you looking for your next career chance in Business Improvement?
We are currently seeking an experienced Business Improvement Analyst to join our team.
This is a full-time, permanent opportunity based in our Head Office, reporting to the Manager Business Improvement.Bring your expertise in business improvement processes and your drive to identify and deliver meaningful improvement opportunities.
Apply your skills in developing dashboards and reporting that enable the measurement and management of business performance.
Embrace the opportunity to join Resthaven in improving the lives of older people while contributing to the growth of our organisation.If you feel you have the skills, experience, and passion for this role, we would like to hear from you!
What we offerResthaven offers a supportive, richly diverse and inclusive community where everyone's uniqueness is valued.
As part of the Resthaven team you will have access to:A competitive salary and working conditionsSalary packaging to increase your take-home pay, plus other discounts via our salary packaging providerFour free physiotherapy or remedial massage treatments per financial yearAccess to a professional development fund to continue your learningAn Employee Assistance Program (EAP) with support for you and your familyA flexible and supportive team environmentAbout the roleDevelop organisational reports and dashboards and identify key metrics to monitor business performance and track the outcomes of improvement initiativesConduct analysis and review of organisational and benchmark data, both within Resthaven and across the sector, to identify opportunities for improvementSupport the development of a comprehensive business improvement program, including the preparation of business cases and planningImplement business improvement opportunities, including improvements to business systems,



working closely with ICT to determine and deliver optimal system-based solutionsContribute to the planning and management of projects, identifying interdependencies and impacts, and complete post-implementation reviewsSupport continuous improvement, value analysis and the elimination of unnecessary complexity to deliver a seamless, person-centred experience for older peopleContribute to the implementation of the business intelligence platform alongside ICTEssential requirementsA willingness to work collaboratively to facilitate and support business changeAbility to communicate effectively with stakeholders at all levels of the organisationAbility to interrogate, analyse and use dataExperience in the use of data and process modelling tools (such as Power BI, Visio, or similar)Exposure to large-scale data extraction, manipulation and analysis, the formulation of insights, and fact-led identification of improvement opportunitiesProven creative and effective problem-solving abilityExperience with the development, implementation and management of performance metric dashboardsDemonstrated skills in systems thinking related to work practices and monitoring systemsDemonstrated ability to work autonomously - both independently and collaboratively - showing initiative and working productivelyStrong organisational and time management skillsExcellent verbal and written communication skillsAvailability and flexibility to meet the demands of the roleProficient in the use of computer systems and the Microsoft Office suiteDesirableService improvement or analytical experience from a similar role within the aged care industryKnowledge of the Aged Care Quality StandardsExperience in working with teams to review and refine work procedures and processesExperience in facilitating and supporting business change and influencing others across the businessInitiative in project prioritisation and programmingA qualification in Lean Six Sigma, preferably Green Belt or higherResthaven is an equal opportunity employer and welcomes applications from people of all backgrounds.For enquiries, please contact Kelli Witt, Senior Recruitment Business Partner -
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📌 Business Improvement Analyst (Adelaide)
🏢 Resthaven Careers
📍 Adelaide