Power Tools Plus is seeking a Retail Assistant in Parkes to join our store team, serving customers, giving product advice and keeping the store running smoothly, with some support in the steel yard when needed.The successful candidate will be friendly, reliable and customer-focused, with positive attention to detail and a genuine interest in tools and hardware.
You'll enjoy working in a busy store and helping customers find the right products for the job.With branches in Forbes, Parkes and Mudgee, we're a leading regional supplier of tools, steel, fasteners and safety equipment to trade, farm and retail customers.Responsibilities include, but are not limited to:Greet and serve customers, understand their needs and recommend the right tools, fasteners and safety gearGive helpful product advice to trade, farm and DIY customersProcess sales, quotes,



returns and account transactions accurately using our POS systemAnswer phone and email enquiries and take customer ordersBuild rapport with regular customers and help grow repeat businessReceive and check incoming stock, then price and put it awayRestock shelves, monitor stock levels and help with stocktakesKeep displays, shelves and counters clean, well presented and correctly pricedHandle customer issues and complaints promptly and professionallyAssist with picking, cutting and loading steel orders when neededFollow all safety procedures and wear the required PPE at all timesThe position requires:Previous experience in a hardware, trade supply or retail environmentStrong customer service and communication skillsGood attention to detail and basic maths skillsAbility to work well in a team and independentlyDesirable, though not essential:Knowledge of tools and hardware products and their usesExperience using a POS systemCompetitive hourly wage with regular overtimeOpportunities for advancement in a friendly, supportive team
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📌 Retail Assistant/Steel Yard Assistant (New South Wales)
🏢 Power Tools Plus
📍 New South Wales