Know your way around a parts catalogue?
Love helping customers and being part of a outstanding team?
If you're someone who enjoys solving problems, tracking down the right part, delivering outstanding customer service and keeping things running smoothly behind the scenes, this could be the role you've been looking for.
And the best part?
You'll be joining a business that genuinely invests in its people, culture and workplace experience.About the RoleAs a Parts Interpreter, you'll be the go-to expert for customers, technicians and colleagues seeking the right parts solutions.
Reporting to the Parts Department Manager, you'll play a vital role in supporting retail, wholesale and internal customers while ensuring parts are sourced, processed and delivered accurately and efficiently.
No two days are the same.
One minute you'll be assisting a customer with a parts enquiry, the next you'll be sourcing components, managing orders or supporting workshop operations.A little about what you will be doingProviding expert parts advice and solutionsManaging retail,



wholesale and internal sales enquiriesFollowing up customer back ordersPicking parts for counter sales and workshop requirementsPromoting specials and identifying upselling opportunitiesMaintaining customer information within the CRM systemInterpreting parts catalogues and manualsSourcing parts from manufacturers and suppliersCoordinating the timely dispatch of parts ordersProcessing parts orders and quotations accuratelyMaintaining documentation and recordsMonitoring distributor updates and bulletinsRecording lost sales and identifying improvement opportunitiesTo be successful in this role you'll ideally have:Experience as a Parts Interpreter (commercial vehicle experience highly regarded)A strong customer service mindsetExcellent communication and relationship-building skillsSound computer skills and confidence learning new systemsA reliable, organised and team-oriented approachCurrent manual driver's licenceForklift licence (advantageous but not essential)Availability to participate in a rotating Saturday morning rosterWhat's in it for YOU?
Attractive above-award hourly rateModern Derrimut facility with onsite café and free gymEmployee discounts and wellbeing initiativesSupportive team environment where your contribution is valuedCMV Care Program including mental health and wellbeing supportRegular social events and employee celebrationsOpportunities to give back through the CMV Group Foundation
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📌 Parts Interpreter (Melbourne)
🏢 CMV TRUCK AND BUS
📍 Melbourne