Reference Number:*****:Cardiology Outpatient Administration Officer - Ongoing Part TimeEmployment Type:On Going Part Time (PT)Location:Northern Health (All Campuses)About Northern Health:As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home.
Our reputation of community minded, inclusive and progressive is matched to none.Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state.
With a booming, culturally rich and diverse community, and less than an hour's drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne's North is fast becoming the place to be.Northern Health are seeking applications from motivated and suitably experienced Ongoing Part Time Administration Officer to join the Cardiology Outpatient Services team.Northern Health is the major provider of acute, maternity, sub-acute, mental health, specialist, community and home-based services in Melbourne's rapidly growing outer north.Services are provided through our six main campuses:Northern Hospital Epping, Broadmeadows Hospital, Bundoora Centre, Craigieburn and Mernda Community Hospitals and Kilmore District Hospital.
In addition, Mental Health Services are provided at Epping, Broadmeadows, Jacana, Preston, Mill Park, Mernda and Coburg.About the Role:Coordinate clinic schedules, clinician leave, and appointment allocationsEnsure clinics are fully booked and manage overbooking or template changesEscalate clinical queries and booking issues to relevant cliniciansManage patient correspondence, enquiries, and mailboxMonitor and report on waitlists, referrals,



and clinic activity KPIsSupport efficient outpatient service operations and continuous improvementMaintain high standards of customer service, privacy, and confidentialityPerform general administrative duties and provide team support as requiredTo be successful in this role you will have:Previous experience in complex, busy health service environments, including referral servicesExperience using Health IT systems (e.g. iPM, Client Patient Folder)Strong patient-centred approachAbility to work both autonomously and collaboratively within a teamExcellent communication and interpersonal skillsStrong problem-solving and analytical abilitiesHigh attention to detail and accuracyEffective time management and ability to meet deadlinesAbility to implement and support changeProfessional integrity and stakeholder communication skillsWhy work at the Northern Health?
NH offer a range of benefits which support and reward staff both personally and professionally.Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award-winning Health and wellbeing program and financial benefits.Health and Wellbeing programs, including our recent 'Thrive' programFlexibility in the workplace and extra leave options and supportAn inclusive and culturally safe spaceAccess to salary packaging & EAPComprehensive Library services for learning, research, clinical decision-making, leisure and wellbeing (onsite and online)Work with us!
Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve.
Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
#J-*****-Ljbffr

📌 Cardio (Melbourne)
🏢 Northern Health
📍 Melbourne