09 Nov
|
GeersSullivan
|
West Perth
09 Nov
GeersSullivan
West Perth
Create welcoming experiences and help deliver memorable events
We are seeking a friendly, organised and professional Front of House Client Experience Coordinator to join our team. In this role, you will be the first point of contact for clients and visitors, helping to create a warm, welcoming and seamless experience from arrival through to departure.
About the role
You will greet and assist clients, coordinate front-of-house activities and support the successful delivery of our client and staff events. The ideal candidate will be confident working with people, have a high attention to detail and committed to providing an exceptional client experience.
Key responsibilities
- Greet clients, visitors and guests in a warm and professional manner
- Provide a welcoming, responsive and high-quality client experience including client catering and meeting room management
- Manage client enquiries and provide clear, helpful information
- Coordinate event arrivals, registrations, room set-up and on-the-day requirements
- Liaise with clients, suppliers and internal teams to ensure events run smoothly
- Manage inventory, physical resources and marketing collateral within the office
- Monitor front-of-house areas and resolve issues promptly and professionally
- Assist with event administration, scheduling and follow-up activities
- Assist to help establish and grow a social media presence across all platforms
About you
- Previous experience in a front-of-house, reception, hospitality, customer service or events role
- Demonstrated experience greeting clients and creating a positive first impression
- Strong communication and interpersonal skills
- Experience supporting or managing events from preparation through to completion
- Excellent organisation skills and the ability to manage competing priorities
- A professional, approachable and solutions-focused manner
- Would suit a person currently working front of house in hospitality looking to make a change to a corporate workplace with standard office hours
About Us
GeersSullivan is an established Business Services Firm located in West Perth in our modern open-plan office.
We work very closely with our clients, who consist of SMEs, Public Companies, Indigenous Corporations and ACCO's, High Net Worth Individuals and Self-Managed Superannuation Funds, providing them business and taxation advice and through our Financial Services division – financial planning and broking.
The excellence that we have fostered in our team through a high level of training, development and systems is reflected in the quality and professionalism of advice that we deliver to our clients.
What makes GeersSullivan different to other Accounting Firms?
"We understand that our clients come to us for a reason - excellent financial, taxation and business advice that helps them make good decisions. Excellent advice must be technically correct and communicated in a way that is easily understandable".
Why join us?
This is an opportunity to play a central role in delivering outstanding client experiences and successful events. If you enjoy working with people, take pride in being organised and thrive in a busy environment, we would love to hear from you.
GeersSullivan is committed to providing positive employment opportunities and outcomes for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background.
📌 Front of House Client Experience Coordinator (West Perth)
🏢 GeersSullivan
📍 West Perth