Change & Release Manager

Canberra, ACT -Must be Canberra based
NV1 Security Clearence Mandatory
12 month with 2*12 months extensions

We are seeking an experienced Change & Release Manager to join a large and complex technology environment supporting critical ICT services and business operations.
This is an excellent opportunity for a professional with strong experience in Change Management, Release Management, Governance, and IT Service Management (ITSM) who enjoys working in a structured, stakeholder-focused environment.

As a Change & Release Coordinator, you will support the successful delivery and governance of ICT changes and releases across a diverse technology landscape. You will work closely with technical teams, project stakeholders, and service management functions to ensure changes and releases are planned, assessed, approved, communicated, and implemented effectively.
This role is critical in maintaining service stability, managing risk, and supporting the continuous improvement of Change and Release Management practices.

Key Responsibilities

- Coordinate day-to-day ICT Change Management activities
- Review and assess Change Requests for completeness, quality, risk, and compliance
- Manage change records through the entire lifecycle using service management tools
- Facilitate approvals and governance activities for standard, normal, and emergency changes
- Maintain change schedules, release calendars, and deployment plans
- Coordinate release planning, readiness reviews, and deployment activities




- Work with business and technical stakeholders to manage dependencies and implementation timelines
- Support release go/no-go decision processes

Skills Required:

- ITIL 4 Foundation certification (essential)
- Proven experience coordinating Change, Release and Deployment Management processes
- Strong understanding of ITSM frameworks and best practices
- Experience working within governance and risk-managed environments
- Excellent stakeholder engagement and relationship management skills
- Strong written and verbal communication abilities
- A proactive and solutions-focused approach to continuous improvement
- Experience using ITSM platforms such as ServiceNow, BMC Remedy, Jira Service Management, or similar

If you have a solid background in ITIL-based Change and Release Management and enjoy working in environments where governance, collaboration, and service excellence are key, we'd love to hear from you.

Please note the role requires an active AGSVA NV1 security clearance before applying!!

If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Abhi Naik at Clicks IT Recruitment on
+61 ••• ••• 851.

At Clicks we embrace diversity, inclusion and equal opportunity. First Nations people are encouraged to apply.

We provide reasonable adjustments, including alternate formats to the recruitment process for individuals with a disability. If you
require an adjustment to be made during the recruitment process, please call 13•• ••• 257 or email ••••@clicks.com.au

📌 Change and Release Manager (Canberra)
🏢 Clicks IT Recruitment (ACT)
📍 Canberra