Pan Pacific Hotels Group has over 50 Hotels, Resorts and Serviced Suites worldwide. Our guests and our associates are at the heart of everything we do. In Australia, Pan Pacific Hotels Group owns and operates six hotels including Pan Pacific Melbourne, which is conveniently located in the heart of South Wharf providing easy access to the Melbourne Convention and Exhibition Centre, Central Business District and key local attractions.

Due to an internal promotion, we are seeking an inspiring and results-driven Meeting & Events Manager to lead our talented team at our Pan Pacific Melbourne Hotel.

In this pivotal leadership role, you'll oversee the entire Meeting & Events Sales function, from securing current business and nurturing key client relationships through to delivering exceptional event experiences. You'll play a key role in shaping the hotel's commercial success, developing and empowering your team, and creating memorable moments for our guests.

Key Responsibilities

- Lead and develop the Meeting & Events Sales team, creating a high-performance culture focused on collaboration, accountability and results.

- Drive meeting, events, catering and group accommodation revenue, ensuring budgets and commercial targets are met and exceeded.

- Build meaningful relationships with corporate clients, government organisations, PCOs, venue finders and industry partners.

- Identify and secure new business opportunities while growing and strengthening existing client partnerships.

- Develop strategic sales initiatives that maximise the hotel's event spaces and revenue potential.

- Oversee the end-to-end sales process, including enquiries, proposals, negotiations, contracts and conversions.

- Manage forecasting,



reporting and the sales pipeline to support informed commercial decision-making.

- Conduct site inspections, networking events, client entertainment and familiarisation experiences to showcase the hotel.

Ideally you will have

- Previous experience as a Meeting & Events Manager, Assistant Meeting & Events Manager or similar leadership role within a 4 or 5-star hotel environment.

- A proven track record of delivering strong sales results and exceeding revenue targets within the MICE, events or hospitality sector.

- Exceptional leadership skills with a genuine passion for coaching, mentoring and developing people.

- Outstanding relationship-building and networking abilities, with confidence engaging clients at all levels.

- Strong commercial awareness, negotiation skills and a strategic mindset.

- Experience using Delphi Sales & Catering and Opera systems will be highly regarded.

- A positive, energetic and solutions-focused approach, with a passion for delivering exceptional guest experiences.

What we can offer you:

- Attractive, competitive salary package

- Complimentary dry-cleaning

- Hotel discounts through our global alliance program Discovery

- 50% off food and 50% off beverages at the hotel’s restaurants, bars and café

- Discounted accommodation across worldwide Pan Pacific Hotels Group properties

- Ongoing learning and development

- Partner discounts through our Global Hotel Alliance program www.gha.com as well as many other great local benefits.

Pan Pacific Melbourne is an equal opportunity employer dedicated to creating a diverse and inclusive workplace. We ensure that all employment decisions are based on merit and qualifications, without regard to race, gender, age, disability or other characteristics.

Thank you,
People & Culture
Pan Pacific Melbourne

📌 Meeting & Events Manager (South Wharf)
🏢 Pan Pacific Melbourne
📍 South Wharf