About the Role

We are currently seeking motivated and adaptable Casual Retail Security Officers to join our team at a major retail center in Upper Mount Gravatt.

This opportunity is ideal for security professionals who offer a high degree of flexibility and availability, with the ability to work across varying shifts, including weekdays, evenings, nights and weekends, to support site operations as required.

Previous experience within a retail security environment will be highly regarded, particularly for officers who understand the demands of a busy retail precinct and can confidently manage customer interactions, security incidents and operational requirements.

Strong Control Room experience is also highly desirable, with opportunities to assist with CCTV monitoring, incident coordination and supporting site operations from the Control Room when required.

We are looking for professional, reliable and adaptable officers who take pride in maintaining a safe and welcoming environment for retailers, staff and members of the public.

Benefits

- Level 2 SSIA rate + weekly First Aid allowance

- Flexible casual employment opportunities

- $100 Refer a Friend bonus for successful referrals

- Explicit career progression across national operations

- Ongoing training and professional development

- Recognition programs, awards and company events

- Opportunities to transfer to other sites across Australia

- Employee wellbeing support, including EAP and exclusive discounts with major retailers

Key Responsibilities





- Maintain a strong and professional security presence in a busy retail environment

- Provide high-level customer service to retailers, staff and members of the public

- Conduct foot patrols, access control and site monitoring

- Operate and monitor Control Room systems, including CCTV and alarm systems

- Respond effectively to incidents, alarms and emergency situations

- Identify, assess and appropriately manage potential risks

- Complete detailed incident reports and maintain accurate logs

- Liaise with centre management, tenants and emergency services when required

Skills & Experience

- Previous experience in a retail security environment will be highly regarded

- Strong Control Room experience is ideal

- Current QLD Security Licence with Crowd Control and Monitoring components

- Current First Aid & CPR Certificate

- Excellent written and verbal communication skills

- Professional presentation and a customer-focused approach

- High degree of flexibility and availability to work varying shifts, including weekdays, nights and weekends

- Ability to respond to changing operational requirements and accept shifts at short notice where possible

- Ability to work independently and adapt to a dynamic retail environment

About the Company

Securecorp is an equal opportunity employer, and we strongly encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans and people of all ages, sexualities, genders, abilities and cultural backgrounds. We are committed to creating an inclusive workplace where everyone is valued and respected.

Security Master Licence: 3318865

📌 Security Officer - Upper Mount Gravatt
🏢 Securecorp
📍 Upper Mount Gravatt