The Company

Our client is a well-established NFP organisation within the community health space, known for its work supporting local communities and vulnerable groups. They are seeking an experienced Community Engagement Officer to build and maintain relationships across local community networks, schools and advocacy groups, raising awareness of their services. This is a temporary role with an immediate start, until July 2027.

The Role

Your responsibilities will include:

- Building and maintaining relationships with local community groups, schools, libraries and advocacy organisations
- Spending 3 days a week out in the community, attending meetings, expos and events and meeting with schools, libraries and community groups face to face
- Representing the organisation at community expos and events to raise awareness and build current connections
- Engaging confidently and compassionately with people from diverse cultural, social and ability backgrounds, including people with disabilities or medical conditions
- Making outbound calls and conducting outreach to introduce the organisation's services and generate interest
- Encouraging community networks to pass information on to unpaid carers and relevant groups
- Supporting program and stakeholder engagement activities across the community
- Updating and maintaining accurate records in the CRM/database
- Providing general administrative support to the wider team

Your Profile

To be successful in this role, you will ideally have:

- 3+ years' experience in the community services sector (NFP, youth, disability, education or community health), ideally in youth support work or youth engagement
- Proven account management and relationship-building experience,



including sustaining long-term partnerships with schools, community groups or advocacy organisations
- A proactive approach to outreach, with confidence making cold approaches to new organisations and introducing services to people you haven't met, by phone and in person
- Confidence engaging with people from diverse cultural and social backgrounds, including people with disability or carers
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, with CRM experience (such as HubSpot) desirable
- The ability to manage competing priorities in a fast-moving environment
- A current Victorian driver's licence and access to your own car (highly regarded), as the role involves regular travel between sites and community venues

Please note - this role is working 10am to 6pm Monday to Friday, with 1 day working from home and 1 day in the office. Around 3 days a week are spent offsite.

Apply Today

Please send your resume by clicking on the apply button.

Reference Number: 06810-0013539978BS

This is a hybrid working position.

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📌 Community Engagement Officer - Immediate Start! (Northcote)
🏢 Robert Half
📍 Northcote