Three Rivers Health is seeking a friendly, compassionate and motivated Medical Receptionist (4-5 days/week) to join our welcoming team in beautiful Bellingen.

We are a GP owned and operated mixed-billing medical and allied health practice, committed to providing high-quality healthcare with a personal touch. We pride ourselves on creating a supportive, positive environment for both our patients and our team.

We are looking for someone who genuinely enjoys working with people, takes pride in providing excellent customer service and understands that patient care is always our highest priority.

This is a varied & rewarding position where you will be an important part of our friendly, close-knit team.

About the role:

Your responsibilities will include, but are not limited to:

- Welcoming and assisting patients in person & over the phone with warmth and professionalism

- Acting as the main point of contact between patients and our clinical team, helping ensure the smooth daily running of the practice

- Managing bookings and rescheduling with accuracy & excellent attention to detail

- Communicating appointment changes and delays to patients with empathy & understanding

- Providing administrative support to the clinical team to assist in keeping the focus on patient care

- Processing payments, Medicare, DVA and Workers Compensation claims, as well as preparing invoices

- Scanning, organising and maintaining patient correspondence and records

- Receiving & accurately conveying messages verbally, electronically and in writing, including emails, faxes and telephone enquiries

- Maintaining a clean,



organised and well-stocked reception and office environment

- Assisting with general administrative duties, including opening and closing the practice

About you:

We are looking for someone who brings a positive attitude, a genuine passion for helping others and a strong commitment to patient centred care.

Ideally, you will have:

- A warm, friendly and empathetic nature

- Excellent communication and interpersonal skills

- Well-developed organisational skills & the ability to multitask in a busy medical environment

- A professional, approachable manner & a commitment to confidentiality and discretion

- Ability to work both independently and collaboratively within a team

- Keen attention to detail

- Strong computer skills, including Microsoft Office, plus a willingness to learn new systems

- Flexibility and ability to problem-solve, adapt and respond to changing priorities

- Previous medical reception or health/pharmacy administration experience highly regarded

- Experience with Best Practice Premier software will be considered a major advantage

Additional requirements:

- Current Working with Children Check

- Current CPR certification, or willingness to complete the required training

What we offer:

- The opportunity to work within a friendly, supportive and welcoming team

- A rewarding role where your contribution makes a genuine difference to patients and the wider community

- The opportunity to develop your skills and experience within a growing healthcare environment

How to apply:

We look forward to hearing from you. Please forward your covering letter & CV to:

••••@threerivershealth.com.au

📌 Medical Receptionist (Bellingen)
🏢 Three Rivers Health
📍 Bellingen