Retail Trade Sales Consultant

Gateshead | Full-time Permanent | Monday to Friday, 9am–5pm

The Opportunity

Are you technically minded, commercially driven and enjoy helping customers find the right solution?

We are seeking a Retail Trade Sales Consultant to join a well-established global brand at its Gateshead store.

This is not your typical retail sales role. We're looking for someone who enjoys getting hands-on with products, understands the importance of technical knowledge and can confidently translate product features into practical solutions for customers.

Working across a diverse range of domestic, commercial and industrial cleaning equipment, you'll assist customers with everything from selecting the right machinery and accessories through to understanding product applications, troubleshooting and after-sales support.

Whether your background is in trade sales, mechanical equipment, automotive, tools, machinery or technical retail, this is an opportunity to put your product knowledge and customer skills to good use.

What You'll Be Doing

- Engaging with customers in-store, over the phone and via email to understand their requirements and recommend suitable products.
- Driving sales across a broad range of consumer and professional cleaning equipment.
- Providing practical product advice, explaining technical features and demonstrating equipment.
- Recommending appropriate accessories, spare parts and equipment based on customer applications.
- Assisting with basic product troubleshooting and coordinating servicing, repairs and warranty enquiries.




- Processing sales transactions, invoicing and daily banking.
- Maintaining showroom presentation, merchandising and stock levels.
- Working collaboratively with sales and service teams to deliver an exceptional customer experience.

What We're Looking For
We're particularly interested in candidates who bring a combination of technical aptitude, product knowledge and customer-facing sales experience.

You will ideally have:

- Previous experience in trade sales, trade counter, technical retail, equipment sales or a similar customer-facing environment.
- A sound mechanical aptitude and the confidence to understand how equipment works, explain technical specifications and discuss practical applications.
- Experience selling products where understanding the customer's requirements and recommending the right technical solution is important.
- An interest in machinery, tools, mechanical equipment or technical products.
- Strong communication skills and the ability to build rapport with a diverse customer base.
- A proactive, commercially minded approach with the confidence to identify sales opportunities and close sales.
- Positive organisational skills,



attention to detail and the ability to manage competing priorities.

A background in mechanical equipment, industrial products, power tools, automotive or similar technical environments would be highly regarded.

What's On Offer?

- Full-time, permanent opportunity.
- Monday to Friday hours, 9am–5pm.
- Consistent weekday schedule with weekends free.
- Work with a globally recognised premium brand.
- Hands-on product training and development opportunities.
- A varied role combining technical product knowledge, customer engagement and sales.

If you're someone who enjoys understanding how things work, has a knack for technical products and takes pride in helping customers get the right solution, we'd love to hear from you.

Hit the apply button now. For all other enquiries, please contact Hayley Carter on 04•• ••• 229.

All applications will be treated confidentially.

At ASR Recruitment we are dedicated to fostering inclusive and diverse workplaces for our clients. We value the unique perspectives, experiences, and contributions that individuals from all backgrounds bring to a team. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals identifying as LGBTQIA+, women, people of all ages, those living with disabilities, and individuals from culturally and linguistically diverse communities. Diversity strengthens organisations, and we are proud to support our clients in building teams that reflect and celebrate this.

📌 Retail Trade Sales Consultant (Gateshead)
🏢 ASR Recruitment
📍 Gateshead