The Company

Our client is a well-established name in the hospitality and accommodation sector and are seeking a Training Specialist for a 6-month fixed-term contract, with the potential to extend and go permanent.

The Role

In this newly created role, you will take ownership of the day-to-day training calendar for the hotel staff members. This includes coordinating sessions, delivering systems and process training, and working with hotel managers to make sure they are engaged and up to speed.

Your responsibilities will include:

- Coordinating and delivering onboarding training for newly appointed hotel managers
- Facilitating webinars alongside subject-matter experts from across the business
- Contacting staff members by phone and email to encourage them to sign up for training and lock in sessions
- Managing training administration, including registrations, communications, session links and attendance records
- Tracking training completion, reporting on progress and following up any gaps
- Creating engaging PowerPoint presentations and training materials
- Helping design current programs in areas such as customer experience and brand standards
- Occasional travel within Australia to hotels and industry events

Your Profile

To be successful in this role, you will ideally have:

- 2 years' experience delivering or coordinating training, ideally within hospitality, hotels or a multi-site network
- Strong verbal and written communication skills, with a friendly,



professional and personable style
- The confidence to pick up the phone and build rapport with hotel managers
- Strong organisational skills and a willingness to get stuck into administrative tasks
- Strong PowerPoint skills, plus experience using SharePoint and Microsoft Teams
- Exposure to developing training programs or learning management systems (highly regarded)
- Full Australian working rights with no restrictions, as there is genuine potential for this role to become permanent

Apply Today

If this sounds like the right opportunity for you, we'd love to hear from you! Simply apply with your up-to-date CV in Microsoft Word format (.doc or .docx).

Reference Number: 06810-0013539168BS

This is a hybrid position.

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

📌 Training Specialist | 6 month FTC | Immediate Start (Melbourne)
🏢 Robert Half
📍 Melbourne