Responsible for overseeing gaming and food and beverage operations ensuring compliance with all regulations, maintaining a safe and welcoming environment for members and guests, and delivering exceptional service standards. Casual or Part time role will be negotiable with the successful candidate.
Key responsibilities
- Oversee gaming and food and beverage operations
- Ensure compliance with all regulations
- Ensure all cash room accounting/recording procedures are adhered to at all times, as well as all compliance standards
- Maintain a safe and welcoming workplace for members and guests
- Deliver exceptional service standards
- Coach, mentor, and develop team members through ongoing guidance, training, and support
About you
- Proven experience working in a gaming or hospitality management role within a club, pub or licensed club environment
- Must be flexible and available to work a day, night, weekend and public holiday shifts as required, on a rotating roster
- Comprehensive knowledge of gaming machine operations,
gaming regulations and responsible gambling legislation applicable in Victoria
- Strong understanding of club compliance requirements, including gaming machine systems and financial procedures
- Excellent leadership and people management skills with the ability to motivate and support a team
- Proven ability to remain calm and composed in high-pressure situations whilst maintaining professional standard
- Strong attention to detail and excellent organisational skills with the ability to manage multiple priorities
- Excellent communication skills, both written and verbal, with the ability to liaise effectively with staff, members and external stakeholders
- Current RSA (Responsible Service of Alcohol)
- Current RSG (Responsible Service of Gaming)
- Valid Victorian Gaming Licence
- Experience in Ebet/System One preferable but not essential as training will be provided