Lead people. Manage contracts. Deliver quality services.
Ability Enterprises is a growing not-for-profit social enterprise providing meaningful employment opportunities for people facing barriers to employment. We deliver a range of commercial services across the Toowoomba region, combining strong operational performance with a genuine social purpose.
We are seeking an experienced Cleaning and Maintenance Supervisor to lead our cleaning and maintenance operations, supervise employees and contractors, and ensure our services consistently meet client expectations.
About the role
Reporting to the Head of Operations, you will take responsibility for the effective delivery of cleaning and maintenance contracts across multiple sites.
This is a hands-on operational leadership role suited to someone who knows how to manage people, maintain service standards, build strong client relationships and keep operations running smoothly.
Your responsibilities will include:
- Supervising and supporting cleaning and maintenance employees.
- Managing commercial service contracts and contractor relationships.
- Monitoring service quality, conducting site inspections and addressing issues.
- Ensuring contractual requirements and performance targets are achieved.
- Managing operational issues, client feedback and service improvements.
- Promoting safe work practices and ensuring WHS requirements are met.
- Identifying opportunities to improve service delivery and operational efficiency.
About you
You will be an experienced supervisor with a practical, solutions-focused approach and the ability to lead people while maintaining high operational standards.
Ideally, you will bring:
- Demonstrated experience in commercial cleaning, facilities management, maintenance or similar service operations.
- Experience supervising employees across multiple sites.
- Robust contract management and client relationship skills.
- The ability to manage competing priorities and resolve operational problems efficiently.
- A sound understanding of workplace health and safety.
- Strong communication, organisation and leadership skills.
- A current Queensland driver's licence.
- White Card
Relevant industry qualifications and maintenance, trade or cleaning experience will be highly regarded.
Why join Ability Enterprises?
At Ability Enterprises, our work is about more than delivering commercial services. We create real employment opportunities and support people to develop skills, confidence and independence.
You'll join an organisation where your leadership contributes to both operational success and meaningful social impact.
Interested?
If you're an experienced operational supervisor who takes pride in leading people and delivering quality services, we'd like to hear from you.
Please submit your resume and a brief cover letter outlining your relevant experience through Seek.