The Department of Communities and Justice NSW is seeking a Community Services Officer in Liverpool to join the 24/7 Child Protection Helpline. You will be the first point of contact for safety reports and general inquiries, providing initial intake and triage to route cases to the right teams.
Work is hybrid with rosters across weekdays and weekends. A TAFE Diploma in welfare/community services, a valid driver’s license, and solid verbal and written communication are essential.
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📌 24/7 Child Protection Helpline Officer (Liverpool)
🏢 Department: Helpline and DV Line
📍 Liverpool
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