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An Award-Winning Celebratory Culture That Recognises You

EML is known for its strong culture of appreciation, connection and celebration. Our people benefit from a powerful Reward & Recognition program, with more than 30,000 recognition moments shared in a single year, making our people feel valued and supported.

Flexibility That Supports Your Life

After your probation (subject to performance), you have the flexibility to work from home along with the choice between:

- Monthly rostered days off , or
- A 9-day fortnight

giving you more control over your time and work life balance.

Grow With a Specialist Organisation

Because personal injury is the only thing we do, EML offers one of the most stable and future‑focused careers in the industry. Our deep expertise, purpose‑driven work and development pathways help you build a long‑term career in a field where your skills will always be in demand. EML’s investment in AI-powered technology is designed to reduce admin, giving you more time to focus on making a real difference in people’s lives.

Make a real difference in people's lives with EML





Are you passionate about helping people get their lives back after injury or illness?

As Australia’s largest specialist in personal injury claims management, our sole focus is helping people return to work safely and confidently after a workplace incident.

We’re now welcoming applications for a Case Manager to join our supportive, purpose-driven Federal Self Insurance team in Canberra on a permanent, full time basis . This is deeply meaningful work where your empathy, problem‑solving and commitment have a profound impact every single day.

Our Federal Self Insurance team supports employees across the federal government through the management of workers compensation claims under the Safety, Rehabilitation and Compensation (SRC) scheme . You’ll work closely with employees, employers and key stakeholders to support recovery, rehabilitation and positive return‑to‑work outcomes.

What You’ll Be Doing

- Managing a portfolio of cases, supporting employees and employers throughout the recovery and return‑to‑work process.
- Building strong, empathetic relationships with employees, employers and key stakeholders.
- Implementing proactive strategies to support timely recovery and positive return‑to‑work outcomes.
- Collaborating with internal and external stakeholders to develop personalised recovery and return‑to‑work plans.
- Navigating complex situations and challenging conversations with confidence, empathy and resilience.
- Applying relevant

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📌 Senior Therapeutic Case Manager - Housing & Recovery (Australian Capital Territory)
🏢 Woden Community Service
📍 Australian Capital Territory