Torrens University Australia in Melbourne seeks a dedicated Student Complaints Officer to support the Student Complaints Manager in handling a high volume of student complaints and appeals, including academic integrity and generative AI matters. You will document investigations, draft clear recommendations, and maintain auditable case records.
The role emphasizes fair, transparent processes and collaboration with academic and skilled teams to improve complaint handling across the
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📌 Student Complaints & Appeals Specialist (Hybrid) (Melbourne)
🏢 Torrens University Australia
📍 Melbourne
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