The Department of Customer Service in NSW is seeking a motivated QABI Officer to support the Licensing and Accreditation division. You will help six operational teams by maintaining the QA framework, interpreting standards, and collaborating with business leaders and SMEs to drive improvements.
You will manage document control, governance, and SharePoint resources, identify risks, and contribute to governance across the L&A; directorate.
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📌 Quality Assurance & Business Improvement Specialist (Parramatta)
🏢 Department of Customer Service
📍 Parramatta
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