Brand Collective in Melbourne is seeking an enthusiastic Online Customer Support Officer to join our Online Customer Service team, delivering polite, timely and productive service for all inbound inquiries via phone and email.
You will identify customer needs, provide product information, and follow up to ensure satisfaction while collating feedback and collaborating with store teams to ensure smooth product delivery and issue resolution, fostering a positive customer-focused culture.
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📌 Pet-Friendly Online Support Champion | Great Perks (Melbourne)
🏢 Brand Collective
📍 Melbourne
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