MSK Pain Group is a well-established, busy specialist practice in Glen Iris treating musculoskeletal and neuropathic pain.
We're looking for a switched-on, organised administrator to join our friendly team 4 days a week on site.About the Role:You'll be the link between our patients, doctors, hospitals and the wider team, providing administrative support and patient coordination in a fast-paced clinical setting.Key Duties Include:Booking patient appointments and proceduresAnswering phones and responding to patient and referrer emailsWelcoming patients and providing a warm, skilled experienceLiaising with patients, hospitals and clinical staffProcessing referrals, procedural paperwork and patient documentationPreparing and submitting theatre listsBilling, procedural billing and following up outstanding accountsManaging daily practice administrationWhat You'll Need:Confident computer skills and ability to work across software platformsExperience with Gentu or similar practice management software is a bonus,



but not essential (full training provided)Solid communication and interpersonal skills, with a caring manner for patientsAbility to prioritise and manage multiple tasksAttention to detail and a proactive attitudeDiscretion when handling confidential patient informationPart-time flexibility: 4 days per week (30 hours)Some work-from-home days may be availableFree in office parkingWork alongside a supportive and experienced teamExtensive on-the-job training providedIf you're a capable, motivated person looking for a meaningful role in a specialist practice, we'd love to hear from you.Please submit your resume and a brief cover letter via Seek today or email Lehia Pretty at careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Clinical Admin & Patient Concierge Part Time Melbourne
🏢 Pain
📍 Melbourne