Glory EV Group is an independent BYD dealer in Australia. As our business and dealership network continue to grow, we are seeking a reliable, organised, detail-oriented and proactive Service Advisor to join our Bayswater Service team.
You will be the key point of contact between our customers and workshop, helping deliver a smooth and qualified service experience.
Key responsibilities
Welcome customers and assist with vehicle servicing and repair enquiries
Manage service bookings and coordinate with the workshop team
Prepare repair orders and maintain accurate records in Titan DMS
Explain service recommendations, provide estimates and obtain customer approval
Keep customers updated on their vehicle's progress and expected completion time
Recommend appropriate additional services based on customer and vehicle needs
Prepare service paperwork and assist with invoicing




Build positive customer relationships and provide friendly, qualified service
About you
Previous automotive industry experience is preferred
Experience using Titan DMS is highly regarded
A valid driver's licence is required
Strong communication and customer service skills
Good organisational skills and attention to detail
Ability to manage multiple tasks and work well in a busy team environment
A stable, friendly and supportive working workplace
Opportunities to develop your career in automotive service
The opportunity to grow with an expanding automotive dealership group
A competitive salary based on relevant experience and capabilities, plus superannuation and commission
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📌 Service Advisor Melbourne (Australia)
🏢 GLORY EV GROUP
📍 Australia